Pratyush Dhoundiyal

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  1. 1 vote
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    1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    We are looking into it and our engineering team will get in touch with you soon.

  2. 6 votes
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    Pratyush Dhoundiyal commented  · 

    We are working really hard to put up a robust Customer support. Meanwhile, would you like to raise any particular issue you are facing with which we can help you here?

    Thanks

  3. 2 votes
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    2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    We are looking into the problem. Thanks for reporting.

  4. 4 votes
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    Pratyush Dhoundiyal commented  · 

    Hi Saad,
    This indeed is the design, after the trial expires Acrobat works in reduced mode which is equivalent to using a Reader, can you elaborate on what Reader feature you miss out after your trial expires?

    Thanks

  5. 21 votes
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    Under review  ·  25 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thanks for reporting, we have escalated this to the engineering team.

  6. 5 votes
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    Started  ·  3 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thanks for reporting the issue, we have raised the concern to our engineering team an will get back to you in case of any update.

  7. 7 votes
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    4 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thanks for the feedback, will raise this request and keep you updated on the status.

  8. 12 votes
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    Under review  ·  7 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Please provide your machine specifications along with the version of Acrobat you are using.

  9. 17 votes
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    Under review  ·  6 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    We are sorry for the trouble you faced, can you please share your machine specification along with the version of Acrobat your are using.

  10. 2 votes
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    9 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bruno,

    Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.

    Thanks.

    Pratyush Dhoundiyal commented  · 

    Hi Bruno,

    Can you please provide the crash logs the next time you face this issue. Logs will help us to narrow this down.

    Thanks for reporting.

  11. 10 votes
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    Pratyush Dhoundiyal commented  · 

    Thanks for Reporting. We are actively looking into it.

  12. 6 votes
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thanks for logging this, we will raise this concern internally and would update you accordingly.

  13. 2 votes
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thank for reporting the issue. We have raised this internally and will soon update on this thread.

  14. 2 votes
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thanks for reporting, Our team is looking into it and will post an update on this soon.

  15. 2 votes
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Hi Saad,

    If you could also provide the PDF, that will help us a lot in narrowing this down.

    Thanks for reporting.
    -Pratyush

  16. 1 vote
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    Under review  ·  3 comments  ·  Acrobat for Windows and Mac » PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
    Pratyush Dhoundiyal commented  · 

    Thanks Saad for reporting this, we are now looking into it.

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