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  1. 1 vote

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    Hello Carli,

    We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example, how many clients are receiving signing remainders on already signed documents, if is with a specific remainder for example daily or weekly. 

    We really appreciate your feedback and we will work on fixing this issue in future updates

    Thanks,

    Sign in Acrobat Web Team

    Carli Daley shared this idea  · 
  2. 1 vote

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    Hi Carli,

    We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.

    We really appreciate you bringing this issues to us.

    Thanks,

    Sign in Acrobat Web Team

    Carli Daley shared this idea  · 
  3. 1 vote

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    Hello Carli,

    We are sorry that you are having trouble with this new updates and appreciate your feedback. Can you provide more information about this issue? For example, the steps that you use and cause problems and any information that you deem important will be helpful for us.

    Thanks,

    Sign in Acrobat Web Team

    An error occurred while saving the comment
    Carli Daley commented  · 

    Some issues with the updated e-signing product:
    - The boxes to manually create fields for signing etc are clunky and difficult to resize.
    - The autofill function for email addresses is terrible now, it picks up addresses which have none of the typed in characters, won't pick up addresses we use on a regular basis at all, it now takes a seemingly random amount of correct characters to fill in before it registers an address you may be trying to type. Typing in the next character makes it disappear until you backspace.
    - Sometimes creating a field to enter a signature will cause the field to be created off screen, and you have to scroll up to a random page to find it. Can only be fixed by resetting the entire document.
    - The fields created when you select from the drop down menu are massively oversized, creating far bigger text than the rest of the document. They used to be a lot smaller.
    - Documents are taking up to ten minutes to send, used to be instant.

    You'll have to excuse the fact I did not reply to the original comment I made, as Adobe will not recognise my account details, despite the fact it will recognise them here.

    Carli Daley shared this idea  ·