E-signing Emails Not Received For Over A Week
We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.
2
votes
Carli Daley
shared this idea
Hi Carli,
We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.
We really appreciate you bringing this issues to us.
Thanks,
Sign in Acrobat Web Team