Khushbu Tekariwal

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  1. 1 vote
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    Under review  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Khushbu Tekariwal commented  · 

    Hi,

    Thank you for reporting this issue. Please provide me the exact action (.sequ) file so that we can reproduce this issue at our end. It would really help if you could share the files/folder as well.

    Regards,
    Khushbu Tekariwal

  2. 1 vote
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    Under review  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Khushbu Tekariwal commented  · 

    Hi,
    Thank you for reporting this issue. Please provide a little more details like what exact workflow you are doing (some fixup / checkup) or just launching the preflight app.

    Alternatively, Try updating to the latest MAC OS Mojave build and latest Acrobat build. Try cleaning the processes from the activity monitor and then running these steps. If you are able to reproduce this issue , please reach out to us.

    Regards,
    Khushbu Tekariwal

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