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Acrobat DC keeps crashing while using Preflight

Bug Report:
Acrobat DC keeps crashing as soon as you try to use Preflight option.
System: Macbook Pro 2016, macOS Mojave 10.14.1

1 vote

F T shared this idea · Dec 6, 2018 · Report… · Admin →

Under review · Dec 21, 2018

An error occurred while saving the comment

AdminKhushbu Tekariwal (Admin, Adobe) commented · December 21, 2018 4:16 AM · Report

Hi,
Thank you for reporting this issue. Please provide a little more details like what exact workflow you are doing (some fixup / checkup) or just launching the preflight app.

Alternatively, Try updating to the latest MAC OS Mojave build and latest Acrobat build. Try cleaning the processes from the activity monitor and then running these steps. If you are able to reproduce this issue , please reach out to us.

Regards,
Khushbu Tekariwal

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