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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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4 results found

  1. Support for Microsoft Azure Information Protection in Pro and Reader

    Currently only Nitro and Foxit support AIP. https://support.office.com/en-us/article/SharePoint-Compatible-PDF-readers-that-support-Microsoft-Information-Rights-Management-services-DD197D58-5BF6-4D18-B9F8-D16DB603FAE2

    We really need this feature enabled or we will have to change our PDF software to one of these products. GDPR is forcing our hand on this.

    2 votes

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    Implemented  ·  1 comment  ·  Security & Digital signatures  ·  Admin →

  2. Since Update 18.11.2003x - Cannot open PDF - asking for Password

    Multiple Users - Multiple PDF files. Mixed Windows 7 32/64bit and 10. All versions of Adobe Acrobat DC. Since the update 18.11.2003x when opening a PDF within IE it's asking for a password. Chrome is not an option.
    Our current workaround is removing all adobe apps and reinstalling before the update. Then disabling the auto update.
    Looking for long term solution.

    3 votes

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    1 comment  ·  Security & Digital signatures  ·  Admin →
    Implemented  ·  amukherj responded

    Right status is Implemented. Resolved is used when we resolve an issue with help, educating the user, providing workaround etc. Actual work from our side in this case – hence Implemented.

  3. E-signed PDF Files Became Password Locked Unintentionally

    At the time I got e-signed PDF files from our business partner I could open the files. However suddenly the files got password locked although nobody didn't make password lock on the file.

    This phenomena happens under specific environments and not happens under another specific environments I write following.

    As additional information, I indexed PDF files including above files. Nevertheless almost all of indexed PDF files haven't gotten password locked, so that I cannot attribute the reason of unintentional password lock to indexing.

    [Environments Recognize The Files As "Password Locked]
    1.
    Windows Server 2012 R2 (64bit)
    Adobe Acrobat Pro DC …

    1 vote

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    5 comments  ·  Security & Digital signatures  ·  Admin →
    Implemented  ·  amukherj responded

    Correct status should be ‘Implemented’. ‘Resolved’ is used when we resolve a customer’s concern without making any changes in the software.

  4. Bug report: After update 18.011.20035/15.006.30143 Password Required to open form

    Windows 7 64 bits
    Acrobat DC Continuous 2018.011.20035
    Windows 10 64 bits
    Acrobat DC Classic 2015.006.20143

    Unable to open our standard time sheet, which is a .pdf form, and has been in use for years.
    Form opens as usual on computers that have not received the recent update.
    When we try to open the form after the Acrobat update, form requires password to open ('std634.pdf' is protected. Please enter a Document Open Password.)

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Admin →
    Implemented  ·  amukherj responded

    Correct status is ‘Implemented’. Resolved is used for cases where we resolve an issue without any code changes.

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