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  1. 1 vote

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    amukherj commented  · 

    Hi Thomas,
    With our latest release on 25th Feb. 2021, the issue reported by you has been addressed.
    If your product has not already been updated, to get the latest product update, click on the menu Help --> Check for updates in the product.
    For more information about the release, please refer to the Release Notes (https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html).
    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

  2. 15 votes

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    amukherj commented  · 

    Thanks for your feedback Paul. We have notes this and would look at the ways to improve the experience.

  3. 1 vote

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    Resolved  ·  Lovekesh garg responded

    Closing this thread as, got confirmation from Scott that the option I suggested worked for him.

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    amukherj commented  · 

    Have the Enhance Scans Toolbar and then use the Recognize Text option. Does it resolve your issue?
    Please let us know the workflow you had been using.

  4. 6 votes

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    amukherj commented  · 

    Is it a scanned form? Is it possible for you to please share such a problematic pdf?

  5. 4 votes

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    amukherj commented  · 

    Did you try Tools->Print Production->Flattener Preview.
    Please let us know if that is what you are looking for.

  6. 1 vote

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    Resolved  ·  cdas responded

    Document Open Password cannot be removed unless document editing permissions are given to the password. So ,considering the issue resolved.

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    amukherj commented  · 

    Understand your concern.
    The creator of the document did not intend to allow any changes to the document, hence there is a second layer of protection which he used using Permissions Password. When you try to remove the Document Open Password, it is an attempt to change the document, hence you cannot do that unless you have the Permissions Password too. This is a feature to better protect the security of the document.

  7. 2 votes

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    amukherj commented  · 

    Thanks for your feedback. Can you please elaborate a bit on your workflow where this would be useful? Also, when you say, you can do it in a text box comment - please let us know the exact steps you followed.

  8. 9 votes

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    Need Info  ·  Amboo Srivastava responded

    Please also specify the Acrobat version you are using where this issue is occurring. You will find the version info in Help→About Adobe Acrobat.

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    amukherj commented  · 

    Can you please tell the exact steps you are following and what happens? Also mention the version of Acrobat and the OS.

  9. 5 votes

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    amukherj commented  · 

    With the latest release of Acrobat on 11th April 2017, this issue has been addressed.
    To get the latest product update, within the product, click on the menu Help-> Check for updates.

    Please check and confirm.

  10. 3 votes

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    amukherj commented  · 

    While a version of Acrobat is installed, one should be able to install and play around with the trial of another version