Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Feature request / Bug report

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  1. Bug: Add to an already made selection with the mouse

    If you already have an object selected and need to add to that selection the common universal procedure is to hold down the shift key on the keyboard while clicking the object you want to add to the already made selection. It works fine unless you have the "Output Preview" window open. In that case instead of adding to a selection it creates a new sticky note. You used a universal keyboard/mouse combo for "adding to a selection" to instead create a new sticky note but only when "Output Preview" is open. This needs to be changed to a different…

    30 votes
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      16 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

      Hi All,

      With the latest update of Acrobat on 13th Feb, this issue has been addressed. Make sure you are on the latest update by visiting Help > Check for updates (https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousfeb2018.html#dccontinuousfebruarytwentyeighteen/ ).

      We have added a preference "Use Shift + Click for Multiple Selection with Output Preview " to enable multiple objects selection when the output preview dialog is open. To select multiple objects, use Shift + Click. To add a sticky note containing the color values, use Alt + Click (on Windows) or Option + Click (on Mac).

      For more details, refer https://helpx.adobe.com/acrobat/using/previewing-output-acrobat-pro.html .

      Please try it out and let us know your feedback.

      Regards,
      Priyanka Jain

    • How to turn off automatic OCR when editing a scanned document?

      I want turn off automatic OCR when I go to edit a scan. Really slowing my project down having to revert to image on every page when all I need to do is rotate pages on the old documents I'm working on.

      28 votes
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        29 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →

        With the latest release, we have added a checkbox that will turn off the automatic OCR.

        1. Open any scanned pdf.
        2. Go to Edit PDF.
        3. Wait for OCR to complete.
        4. On the right hand pane, uncheck the “Recognize text” option. (Alternatively, if you see a button ‘Revert to Image’, click on it).

        This will turn off the auto-OCR feature. Now, Acrobat will not run OCR automatically. Acrobat remembers this setting so that you do not have to uncheck it again.

        Let us know if this helps.
        For more information about this, visit https://helpx.adobe.com/acrobat/using/edit-scanned-pdfs.html

      • Acrobat/Reader should support dynamic DPI scaling.

        We work on multiple monitor in our office. Our monitors have different scaling factor settings. When we drag Acrobat window from one display device to another it doesn't scale as per the new scaling factor.

        11 votes
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          19 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

          Fix for scaling issue is currently available for following tracks: Acrobat DC Continuous, Acrobat 2017, Acrobat Reader DC Continuous, and Acrobat Reader 2017

        • Enable a keyboard shortcut to add a checkmark to a comment

          When I get a PDF back from a proofreader, I have to review hundreds of comments. The only way to add a checkmark to a comment is by using the mouse. This gets very tedious. Please add a shortcut that adds a checkmark to a selected comment.

          9 votes
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            Implemented  ·  4 comments  ·  Commenting & Collaboration  ·  Flag idea as inappropriate…  ·  Admin →
          • Turning Off Tab view breaks puggin Tools

            Tabbed View by default isn't suitable as documents are often compared visually & make better use of multiple screen space. However Turning Off Tabbed view now breaks (hides) 3rd Party Plugin tools (namely Enfocus Pitstop Pro).
            Because a restart is required to re-enable Tabbed viewing, that causes loss of changes, or having to save/discard multiple changes potentially on multiple documents.
            & Because I'm here.... NOT A SINGLE Feature added to Acrobat DC has been an improvement.

            8 votes
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              Implemented  ·  16 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
            • Toolbar Cut Copy Paste Problem

              I am using latest version of Adobe Acrobat DC on Windows 7 64 bit. Everything is by default like I made the only changes at the provided video.

              The problem is when I highlight any next in the pdf, usually in the previous version of Acrobat the icons for Cut or Copy are going to be "active"(dark grey), when some text is selected and not active icons(white gray), when there is no selection. In the latest version of Acrobat this icons are white gray and not active when the text is selected. For me there is obvious problem between the…

              6 votes
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                Implemented  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
              • page controls

                Please make it possible in settings to PERMANENTLY hide page control from the document AND from the toolbar. I was able to get rid of them by selecting "hide page controls" after View, Show/Hide, Page Controls, but the controls appear again when I re-open Adobe. I know page controls can be switched from toolbar to document, and I know all the tool bars can be hidden. But I don't want to hide all the tools - I've customized the tool bar with the tools I use all the time. I just want to get rid of the page controls, which…

                5 votes
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                  8 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi,

                  We released an update for Adobe Acrobat DC that fixes this concern.
                  So there is no further need of doing any workaround.

                  This update will be automatically applied to all Acrobat and Reader users in the coming days. You may also update to the latest release by opening the application and going to Help > Check for Updates.
                  You can also drop an Email to me at ajain@adobe.com to let me know further in this. Thanks.

                  -Ayush Jain

                • Acrbat DC 2018.009.20044 Firefox Bug

                  I am on Acrbat DC 2018.009.20044. There is addon for Firefox, name Adobe Acrobat 18.0.2. In the options of this add on we have "Allow Adobe Acrobat for Firefox to send anonymous usage information to Adobe for product improvement purposes". This option is not working and the stat is sending every time, doesn't matter if is on or off.

                  3 votes
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                    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi,

                    Thanks for reporting this issue. We’ve fixed this issue in our latest update. You could manually update Acrobat/Reader, if your product is not auto updated.
                    Help Menu > Check for updates.

                    Best Regards!

                  • Saving hanging

                    I and several of my coworkers are having Adobe Acrobat DC hang on us while saving files. It can be while just normal save (Command-C) or when doing a Save As.... Apparently the file gets fully saved, because when we reopen Acrobat after a force quit, and say No to recover, the file seems fine. But Acrobat will hang or freeze, the progress bar stays up, and eventually the OS says Acrobat is unresponsive. We need to force quit it to get back to restart Acrobat. Trashing preferences or changing where we save the file (resident drive or server) makes…

                    2 votes
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                      Implemented  ·  13 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                    • All PDF document pages renamed after a "save as under -> lighter PDF"

                      Pages renamed after exporting it using Acrobat fonction: save as under -> lighter PDF (see example attached,).
                      The PDF is initilaly generated by InDesign and is perfect (just a bit too heavy for web diffusion purpose), the problem comes afterwood in Acrobat.

                      2 votes
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                        Implemented  ·  6 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
                      • DC 2017.012.20095 cannot delete page 1 of certain files

                        When we open certain PDF documents and go to organise pages we cannot delete page 1. (This affects other functions that try to delete pages too). Please contact me if more files are needed.

                        The error is "One or more pages are in use and cannot be deleted".

                        2 votes
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                          0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
                        • Crash when using "Convert Colors"

                          This problem has been happening since the 2017 updates. Yesterday I did a clean install of Windows 10 for another issue, and the problem persists even after re-installing Windows and CC.

                          Steps:
                          1. Open a PDF file.
                          2. Open "Print Production" -> "Convert Colors"
                          3. Under "Matching Criteria" select "Color Type -> Spot Colors"
                          4. Click "OK"

                          Then Acrobat Crashes for me every time, on every PDF file I try.

                          I use this feature a lot because our equipment is CMYK Digital, and we often get files with Spot Colors submitted for printing.

                          I am assuming this is a but…

                          2 votes
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                            1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Enable Image Field option for user to remove an image if wrong image chosen

                            Customer can place an image in an image field but cannot delete if wrong image was chosen. Please add 'remove added image' or enable to create ability for image field to add an action so customer can delete the wrong image. I am getting complaints from customers! Thanks.

                            2 votes
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                              Implemented  ·  1 comment  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
                            • mailto links not working in Acrobat DC 2017 (2017.012.20098)

                              2. Export PDF from InDesign CC 2017 containing email addresses, hyperlinks included.
                              3. MacOS X 10.12, InDesign CC 2017, Acrobat DC 2017.
                              4. Normally invokes Mail when mailto links are clicked.
                              5. Now mailto links display correct popup but do not action when clicked, cursor changes to text insert bar when hovering over mailto link.

                              2 votes
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                                Implemented  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
                              • Acrobat XI Pro crashes in some forms after update to 11.0.21

                                After updating Acrobat XI Pro to 11.0.21, a form that previously worked now crashes when undertaking different actions. The same form works in Acrobat XI Pro 11.0.20, and the latest version of Acrobat DC Pro (as at 08/18/2017. The crashes occur when selecting an item from a drop-down list [the crash occurs at a point in the script where a rawValue is extracted from a checkbox, i.e. Page.SubForm.Checkbox.rawValue; however, even creating a variable referencing the Page, i.e. var page1 = Page; appears to create the error.] It also crashes when closing a page, event.target.closeDoc(true).

                                Event log and crash dump: https://www.dropbox.com/s/p9fh00zbkpil2sr/Adobe%20XI%2011.0.21%20Crash.zip?dl=0

                                1 vote
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                                  3 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                • pdfmaker does not render

                                  Following a recent upgrade to DC from XI, I have an issue with images in .docx files not being rendered by PDFMaker.

                                  Attached is a sample source file together with output from the Adobe PDF driver and from PDFMaker.

                                  The issue may be triggered by the insertion format of the image: the workaround is copy it out to an image editor then paste back as DIB.

                                  Note that this is definitely a regression from the XI PDFMaker which performed fine on the same files only a couple of months ago.

                                  PS Why on earth does PDFMaker not use the same…

                                  1 vote
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                                    1 comment  ·  Creating PDFs  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi,

                                    Thanks for reporting this issue. We’ve fixed this issue in our latest update. You could manually update Acrobat/Reader, if your product is not auto updated.
                                    Help Menu > Check for updates.

                                    Best Regards!

                                  • Image highlighting incorrectly when adding alt text for accessibility

                                    When setting alternate text for figures, the image highlighting area is incorrect and the image is distorted making it difficult to see the image.

                                    1 vote
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                                      1 comment  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Christopher

                                      The issue is fixed in the latest release of Acrobat. Please let us know if this is fine now. :)
                                      Also let us know if there is any other concern.

                                      Regards
                                      Vivek

                                    • Update from 11.0.19 to 11.0.20 corrupts registry key

                                      As has been reported here and elsewhere repeatedly, installing updates to Adobe Pro corrupts a registry key. Every time an Adobe Acrobat update is applied, the DDE connection from applications to the Acrobat server is broken. The patch installation erroneously changes the following entry to "AcroViewA10".

                                      [HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application]
                                      @="AcroViewA11"

                                      1 vote
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                                        Implemented  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Loupe Window Persistence

                                        I use the loupe tool very frequently, and I would like to have the software remember the size/location/magnification of the last usage for the loupe window, even after completely exiting the program and starting a new session. It is irritating to be forced to resize and relocate this window every time I wish to use the loupe tool (the magnification does persist).
                                        If I keep at least one PDF file open, then the size/location of the window is remembered. However, once I close Acrobat Pro DC completely, the loupe window reverts to its default size/location.
                                        (Although I cannot prove it,…

                                        1 vote
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                                          1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi,

                                          We released an update for Adobe Acrobat DC that fixes this concern. This update will be automatically applied to all Acrobat and Reader users in the coming days. You may also update to the latest release by opening the application and going to Help > Check for Updates.
                                          You can also drop an Email to me at ajain@adobe.com to let me know further in this. Thanks.

                                          -Ayush Jain

                                        • https://forums.adobe.com/thread/2264981

                                          FIX THIS. AND DO NOT CHANGE IT BACK.

                                          1 vote
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                                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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