195 results found
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Signature Change
Why did the option of removing an image signature under Sign & Fill, get removed? I am unable to change the image signature.
1 voteHi Nicole,
Thanks for your feedback. You should be able to remove or change the image signature in the signature panel by clicking the pencil icon next to it.
Please let us know if it works for you.
Thanks,
Adobe Sign Team
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Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
2 votes -
Searching for a name
What would be really good is if I could search by a particular word/name through the signature request documents - I find myself searching by eye for an agreement between x and x, would be great if there was a way to just search for it
1 voteHi Susan,
Thank you for your feedback. Could you please share a screenshot of where you try to search to help us understand your request?
Thanks,
Adobe Sign Team
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Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes -
Does not open documents
Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.
2 votes -
I hate PDFs
I can't modify my document. 3 pages and it always says it's still loading. All I want to do is sign a PDF without having to print and re-scan.
0 votes -
Missing signed documents
I was prompted to make an account so i could see documents i signed from work, but apparently Adobe just mines data and has no purposeful use. I will complain to the merchant who directed me here
1 vote -
Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote -
Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
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can't upload a jpg with my signature
can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
The file size is 56kb, the file is a jpg, unlocked.
The same image always worked when using Acrobat on previous devices (Mac)4 votes -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
1 vote
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Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes -
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only
Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white
4 votesHi Julie,
Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.
Thanks,
Adobe Sign Team
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Terrible Fill & Sign Experience
I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.
2 votesHi Landon,
Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?
Thanks,
Adobe Sign Team
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Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes
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