can't upload a jpg with my signature
can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
The file size is 56kb, the file is a jpg, unlocked.
The same image always worked when using Acrobat on previous devices (Mac)
4
votes
![](https://secure.gravatar.com/avatar/238fdb2e5789b9f80da342763159845c?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Adminneerudu (Admin, Adobe) commented
Hi,
Thank you for your feedback. Can you please provide more details/steps for this issue? And also, which device are you using to add the signature image?
Thanks,
Adobe Sign Team.