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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  5. Observed result

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Acrobat Web

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Feedback for Document Cloud Web

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4 results found

  1. Not working after login

    The app is not working at all once I sign in. All the options to click on are not redirecting the app to a new page

    1 vote

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    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Velga,

    We are sorry you are experiencing troubles with our app . We are triaging your issue and are gathering more information to understand the problem better. Could you provide more details regarding the issue you are having? For example if you are seeing an error when you try to click on an option or anything you consider could help us narrow down a possible solution for this.

    Thanks,

    Sign in Acrobat Web Team

  2. Terrible

    Just downloaded the app. This is exactly the same as the web version. Literally the exact same. you even have a link to “get the app“ IN the ******* app. The login is just as onerous as the web version and the navigation is awful.

    1 vote

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    Under review  ·  AdminWanda (Admin, Adobe) responded

    Hi David,

    The Acrobat Web app https://documentcloud.adobe.com in mobile browser redirects you to download the Adobe Sign mobile app in certain flow. We will look into improving the experience.

    In the meantime, you can use Request Signatures within Acrobat Web on tablet or desktop browser.

    Thank you for your feedback.
    Adobe Sign Team

  3. Problem with Adobe Sign Manage

    I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.

    The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:

    Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…

    20 votes

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  4. Deleting Multiple Files

    You can't delete multiple review files at once. If you click one's check box it gives you an option to delete off to the right side. If you click another one that goes away and says "we can't combine, export, or create new files from shared items at this time" I'm just trying to delete them. It's a pain to delete so many at once and I don't want to clear all of them either.

    3 votes

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    Under review  ·  0 comments  ·  Home  ·  Admin →
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