Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Unsubscribe

    Been trying off and on for a year to unsubscribe. Now I get a message saying it will roll over. Bloody thieves!!!

    3 votes

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  2. Für mich nicht sinnvoll

    Mies. Ich brauchte ein Programm um % Dateien umzuwandeln, 2 haben geklappt. jetzt soll ich ein Abo dafür abschließen. Da ich wahrscheinlich dieses Programm nicht weiter benötige, ich es für mich nicht sinnvoll ein Abo abzuschließen.
    Wie kann ich diesen Account löschen? Ich benötige ihn nicht. Danke

    1 vote

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  3. wrong billing

    Why am I being billed when I already cancelled my trial order?

    1 vote

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  4. app crashing

    hi,

    i have purchased pro version, but it is crashing when ever i am trying to open it. please solve asap.
    or else i will unsubscribe immediately. because it is not helping me always going to browser to see the documnets .
    please help asap

    1 vote

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  5. Limits on Single Use at time Activations is odd

    I have multiple computers that I use. So long as only 1 computer may use Acrobat DC Desktop at a time, limiting activation to 2 computers seems unreasonable.

    2 votes

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  6. An internal error has occurred.

    I paid for the Adobe Acrobat Pro DC
    annual membership on May 11, 2022. For the past two weeks or more, I've experienced the same error. A pop up window reads, "An internal error has occurred." I have no idea what has happened. I've uninstalled & reinstalled the app but no corrections manifest. Please resolve whatever "internal error" is going on so that I may capitalize on this once-wonderful product. Thank you.

    2 votes

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  7. Get Rid of auto hiding ********!!!!!

    Get Rid of auto hiding ********!!!!!

    2 votes

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  8. ücretsiz deneme sürümü ve ödeme

    deneme sürümü indirdim ama kurulmadı ve kullanmadım o yüzden iptalini rica ediyorum herhangi bir ürün kullanımım olmamıştır. deneme sürümü bile çalışmadı ki devam etmesini istemiyorum. ödeme yöntemininde silinmesin istiyorum

    1 vote

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  9. Bad customer experience

    I. am having a horrible time dealing with your company. How do I get someone to talk to ?

    1 vote

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  10. 1 vote

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  11. What am I being charged for?

    Explain to me why I’m being billed $14 per month while my account shows no subscriptions

    1 vote

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  12. Cancel my subscription

    Can you please remove the subscription of mine, every month they are taking pyment but its not used for me, its useless it will not come thru

    1 vote

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  13. 1-888-877-1627

    1-888-877-1627

    1 vote

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  14. Terrible

    Allow installation of DC without Creative Cloud as a front and centre option.

    1 vote

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  15. just some feedback

    nothing you need to do to improve it is perfect
    😁😁😁

    1 vote

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  16. TELEFONDAKİ TARAMA BİLGİSAYARDAKİ HESABA ANLIK YANSIMIYOR

    Merhaba telefondaki hesaptan tarama yapıp dosyayı kaydediyorum. Dosyanın yüklenmeside bitiyor hatta uzun zaman geçiyor. Fakat bilgisayar üzerinden aynı hesaba girdiğimde tarama burada gözükmüyor. Çok geç yaklaşık 4-5 saat veya1 gün sonra buraya düşüyor. Bu gecikmeyi düzeltebilirseniz seviniriz. Daha önce böyle bir gecikme yoktu anlık olarak düşüyordu.

    1 vote

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  17. Adobe Sign

    Bitte unbedingt die App für ios anpassen. Adobe Sign App geht nicht auf dem iPad mini und iPhone 11 max. Es erfolgt eine Umleitung in die Dokumenten cloud.

    1 vote

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  18. Adobe Reader

    Adobe Acrobat Reader ist sehr gut

    1 vote

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  19. MEU ID ?

    CONSEGUI FAZER INTERAÇÃO COM O SISTEMA DE GRAVAÇÃO A IA FOI MUITO BOM
    POREM AINDA MUITO PARA MELHORAR
    EU PERGUNTEI SOBRE COMO SEI QUAL O MEU ID .NÃO CONSEGUI ACHAR FAZENDO O LOGON DA MINHA CONTA .PODE ME AJUDAR

    1 vote

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  20. Improve renaming UX workflow for scanned documents

    Essential features missing in the adobe document cloud.

    1. Viewmodes for the documents with direct rename options and preview.

    2. Rename options in detail view e.g. in the breadcrumb name

    1 vote

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