202 results found

1. Functionality

   The product look and feel has changed and now we don't know how to change the frequency of the reminders that we have set..

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2. New Adobe Sign Interface

   Not a fan of the new integration of Adobe Sign into the Document Cloud. The manage portion of Adobe Sign was a great way to quickly see who the document was sent to. I should not have to click on a document and wait for it to load in order to see who it has been sent to. It is a huge waste of time. Please make an option to revert back to the old version of Adobe Sign, or creat an option or setting to add more columns of information in the Sign Agreements page. We love using Adobe Sign, but not if it is going to take this much time.

   Not a fan of the new integration of Adobe Sign into the Document Cloud. The manage portion of Adobe Sign was a great way to quickly see who the document was sent to. I should not have to click on a document and wait for it to load in order to see who it has been sent to. It is a huge waste of time. Please make an option to revert back to the old version of Adobe Sign, or creat an option or setting to add more columns of information in the Sign Agreements page. We love using Adobe… more

   9 votes

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3. Reminder function/button missing

   The reminder button/function seems to be missing from my new interface. I reviewed the user guide on Adobe's site and saw where it should be, I just don't see it among my options. Can you help? I use it often.

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4. PLEASE PUT BACK THE REMINDER FEATURE ASAP

   I can't send reminders. PLEASE FIX!

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5. How can you set up signature reminders?

   How can you remind someone for signature in this new version of Adobe Sign?

   I do not like this new platform at all. So much functionality was lost... there is no manage page, no ability to remind either. Please bring back old features.

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6. UPDATE BLOWS

   This update is terrible. Makes your program almost unusable.

   5 votes

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7. Terrible Sign update

   The new manage for Sign is terrible. Before you had access to everything on one screen so that you didn't have to click back and forth to get an overview of what was going on. The old view was also much clearer with everything in its own section, now everything is lumped together and much more confusing.

   6 votes

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8. Reminder

   Please put back "reminder to sign" functionality!

   3 votes

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9. Update is horrible!

   This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to be easy to use.

   This new website is terrible. Not user friendly at all. We send out a large batch of contracts to our clients twice per year and have enjoyed the simplicity of using Adobe Sign. I especially liked how easy it was to send reminder emails. This new layout makes it difficult to find a specific client (I have to click through each document), and I haven't been able to find the reminder option anywhere. Yes, it has a more modern look, but when you're sending out 75+ contracts at a time, you don't care how it looks, you want it to… more

   7 votes

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10. Cannot delete draft documents.

    It doesn't seem to be possible to cancel a draft Agreement.

    5 votes

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11. Where are we on revert?

    Where are we on revert?

    2 votes

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12. New Adobe Sign is horrendous, not well organised, the previous version was great.

    Hi guys, for the adobe sign part, I really don't like the new look, is there a way to go back to the old version, as it was much easier to navigate who signed what form etc. Now its very difficult.

    4 votes

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13. New Update is appauling

    This new update is impossible to use and none of the user guides have been updated. We cannot do any of the previous features and cannot get in contact with support.

    6 votes

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14. I HATE THE NEW GUI

    I HATE THE NEW GUI. WHERE IS MY DASHBOARD??

    10 votes

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15. cannot re-send files for signature from cloud

    The option to re-send a file is no longer available. Please re-instate this vital feature.
    Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.

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16. Adobe Sign Update is appalling

    We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices. We have not yet been able to find the 'delete' button to cancel existing invoices which are incorrect or cancel 'draft' invoices. It is very difficult to navigate this new system. It is very slow to load files to be viewed. We have been unable to find the ‘reminder’ section to send reminders to people who have not yet approved an invoice. The only way to see where an invoice has been sent to sign is to click on it. There is no quick view option which lists all invoices in a logical order which are still to be signed. The scrolling function is also very difficult to use on the new layout. We can no longer see ‘cancelled’ invoices which is also very inconvenient. The print function is also appalling. You must first download a document before you can print it rather than printing it straight from the adobe system.
    99% of the time when you click ‘Click here to review and sign *****’ it redirects you to the ‘Adobe cloud’ and you must navigate your way through to find the invoice you want to sign. This is very inconvenient to people who do not have the skills to navigate through an unknown system. Before the update you could simply click on the link and it would open the invoice up directly for you to sign. The 1% of the time the invoice does come up as per normal, an error message appears which says ‘We encountered an error while processing your request.’
    This is not good enough. A perfectly functioning system has been changed unnecessarily and is now disrupting our business work flow and creating unnecessary stress.

    We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices.… more

    9 votes

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17. Cannont delete drafts or view older Sign Templates

    I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.

    I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?

    As evident by your feedback forum, you've angered many of your users with this new redesign and it appears many of the features have either vanished or are buried somewhere on the site. I'm very upset and frustrated with this new site, and I have already begun to look for a new document signing application.

    I can no longer delete a document that was meant to be sent for signature but is still in draft mode that I now need to cancel. The only options in the side panel are "Notes" and "Download Audit Report". There is no "Cancel" option.

    I have also lost the ability to edit my document templates that are older than 30 days. They just don't appear when I go to the "Sign Templates" page. Where are they? How can I get them back?

    As evident by your feedback forum, you've angered many of your users with this new redesign and… more

    1 vote

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18. Lacking old features in new Adobe Sign

    The program seems to have completely changed from a few weeks ago. The new interface is not as user friendly. In addition, in the past version when files were uploaded for signature, there was not issue with using pages that were both landscape and portrait. This new version cuts off parts of the image instead - this needs to be fixed as it is a huge flaw. If it used to do it - it should still be able to do it.

    I also no longer see a manage page and have to enter each agreement to see it's status. Very annoying to not be able to see a snapshot of all entries.

    The program seems to have completely changed from a few weeks ago. The new interface is not as user friendly. In addition, in the past version when files were uploaded for signature, there was not issue with using pages that were both landscape and portrait. This new version cuts off parts of the image instead - this needs to be fixed as it is a huge flaw. If it used to do it - it should still be able to do it.

    I also no longer see a manage page and have to enter each agreement to see it's status.… more

    9 votes

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19. this SUCKS

    fire whoever approved this update.

    9 votes

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20. new UI so bad and wya out of best working apps

    new cant show me the status of which one next to sign as the last ui.I NEED THIS UI RUSH !!!

    2 votes

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