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  1. unable to connect to auth.services.adobe.com for request signatures page

    I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.

    1 vote

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    Resolved  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Access token provided is invalid or has expired

    When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  3. New Tools Home Page Is Garbage

    I recently would log into my Adobe Sign account and it would take me directly to the form. Now it takes me to this Adobe tools page I care nothing about and wastes my time while I find the Sign tool.

    1 vote

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Terrible system

    When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.

    2 votes

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    Resolved  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Password Protected Signature Agreements

    Hello,
    I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
    - Tim Singstock

    1 vote

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  6. Error

    Hallo Ich habe ien Problem mit der Online Version.
    Ich bekomme folgenden Fehler.
    siehe Anhang

    1 vote

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    Resolved  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  7. sort documents by signing status

    It would be nice if we could sort documents that we've sent for signature by status - i.e. which are complete and which are still out for signature.

    1 vote

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  8. error message

    Updated account settings
    Draft is not accessible due to updated account settings. Click OK to compose a new one

    1 vote

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    Resolved  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Want a pop-up or link to send another document after sendng one

    After sending a document to other for signing, there should be popup or link to send another document for sing.

    1 vote

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  10. Fill and Sign is not working

    Fill and sign is still not working...can someone from support please reach out to me?

    1 vote

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    Hi,

    The team identified a couple of fixes that should address the Fill & Sign issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  11. Adobe Sign Not Working

    Adobe sign never loads on the website. All I see is the Loading Adobe Sign... with the spooling circle. This happens every time I try to log on and it doesn't change no matter how long I wait. Refreshing or logging out doesn't help. I have a very fast internet connection.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  12. Write code that works for a change!!!!!!!

    WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????

    1 vote

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    Hi,

    The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?

    Thanks,
    Ashu Mittal
    Sr. Product Manager, Acrobat

  13. Awful change to adobe sign interface -- where is create a web form gone???

    New adobe sign interface is awful!!!!! How do I know create a web form? Was so easy on the old sign. Even the tutorial on your own website for this shows the old interface. Its very very frustrating!!!!

    1 vote

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  14. Death by a Thousand Paper Cuts.

    Let me first say that I LOVE Adobe products. I have used Photoshop, Illustrator, After Effects, Premiere Pro, and even Flash back in the day.

    My experience with something as seemingly simple as Adobe Sign... has been horrific so far. I'm an entrepreneur, and all I wanted to do yesterday was send a test document to sign so I could see how it worked, and then send a contract to one of my first clients.

    It's now day two, and I still can't get it to work. One, the service is buried, so it took me a while to figure…

    1 vote

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  15. 'Re-Send' feature

    A 're-send' function would be fantastic. We get a lot of requests to re-send documents, having to go through the whole process again for the same documents/recipients can begin to take up a lot of time.

    1 vote

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  16. Bad

    Very Bad app it take longer time to load and at time to open every time have to sign in.

    1 vote

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  17. ability to do additional invoices without going back to main page

    When using the send for signature feature it would be handy to be able to send the next invoice without having to select document cloud and then send for signature again.

    1 vote

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  18. 10 Mb per document is not enough

    I am getting very poor results from signing contracts and am preparing to abandon adobe pro dc altogether to find a program that allows me to send more than a 10 mb document. Please advise if you can fix this.

    1 vote

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  19. New features

    The Acrobat DC app is missing a few key elements that the web version has. The ability to remind customers at specific times and the option to hide agreements.

    It would also be nice if we have an option for both web and app to organize agreements by folders you created. I use this app to have my clients sign tickets that I do and if I could sort out by folders it would make it a lot more easier to navigate.

    Also, reminders do not show up in activity and I think that needs to be added as well.…

    1 vote

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  20. New Adoobe Sign UI is awful - sending templates is so much harder to do than it should be

    It needs to be easier to send a template document for signature. It used to be very quick and simple. Now you have to go to documents>templates>[click a template]>use template OR documents>all agreements>[status changed to library document]>Search specific fields>[find the template>send.
    This just isn't suitable.
    It is nonsensical to not be able to select a template when you click any of the 'Request Signatures' or 'Fill & sign' options throughout the site.

    Very frustrated at how bad this UI and user journey is.

    2 votes

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