4 results found
Why can I not access my account to view my plan and my invoices?
Why can't I access my plans or invoices for my account?1 voteGathering Feedback · AdminShweta Sharda (Admin, Adobe) responded
Thanks for reaching out to us and trying Acrobat web. Regarding your question, there is a way to check for invoice and your current plan. Please follow below steps:
1. Login to acrobat.adobe.com with your user
2. After you sign in, click on profile icon at your top right corner
3. Click on Adobe Account option below user name
4. You will be redirected to a web page where you can check your plans and invoice under "Plans and payment"
Please try this out and ket us know if this still solves the issue.
Convert PDF to Excel
Convert it to excel, the data is messy2 votesGathering Feedback · AdminJennifer Vu (Admin, Adobe) responded
Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience?
Please see attached screen captures.
Acrobat Web Team
Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?3 votesGathering Feedback · cfrench responded
It looks like you posted this feedback from Document Cloud on the web. To edit a PDF file, you’ll need to download Acrobat which you can do from here – https://documentcloud.adobe.com/link/appcenter/.
Let us know if you still have questions.
Bug in web app if accessed from mozilla
I am accessing document cloud from latest firefox but menu after clicking action button is hiding in case of mouse hover event1 voteGathering Feedback · cfrench responded
Can you tell us what version of FireFox you’re using and whether you’re on Windows or Mac?
Also try hovering over the item and checking the box to the left of the file icon. Then let us know if you can access the function you need from the pane that opens on the right.
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