1770 results found

1. I lost all my PDF I did

   I want all my PDF back :(

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   Resolved  ·  4 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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2. Adobe acrobat reader

   When using adobe acrobat reader fill&sign on my laptop the document will lock but it will not lock on my phone. Any ideas?

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3. incorrect printing a pdf using v 19.02.01 using 2 iphone x's and 2 different printers

   received a pdf today and it won't print correctly using two different iphones x. tested the printing on two different printers a dell and a brother with same problems on the pages. the document does print correcting from my windows pc on the same printers so i suspect the problem is either with the document or the iphone acrobat product

   certain characters every time are either missing only partially printed or garbage characters are printed instead

   i'm attaching one page with arrows pointing to the problem areas thank you for your consideration -

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4. Hide menu

   Please allow main menu to close in landscape mode on iPad Pro

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   1 comment  ·  File List and User Interface  ·  Delete…  ·  Admin →
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5. I need to convert a JPEG. File to a PDF that can be reviewed and edited.
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   0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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6. Incomplete highlighting

   ‘Some’ of my highlights seem to have disappeared after leaving and returning to the app. I have noticed that if you click (hold) on one highlight that you have previously done, or just make a new one so you have something to select, it gives you forward and back arrows in a dialogue box which will allow you to sequentially step through your highlights. By doing this I have noticed that it will show a blue box around text that I have previously highlighted (as shown in the bottom of attached photo) but is not showing it highlighted in colour. It shows the highlight colour as opaque (indicated in the top right of the picture). You can then select this opaque colour option and choose any colour from a list and it will re-highlight it.

   Super frustrating when you have highlighted hundreds of pages just so that you can quickly come back and read ‘highlighted’ key points only to find that they are not there and it becomes a laborious task to complete.

   ‘Some’ of my highlights seem to have disappeared after leaving and returning to the app. I have noticed that if you click (hold) on one highlight that you have previously done, or just make a new one so you have something to select, it gives you forward and back arrows in a dialogue box which will allow you to sequentially step through your highlights. By doing this I have noticed that it will show a blue box around text that I have previously highlighted (as shown in the bottom of attached photo) but is not showing it highlighted in colour.… more

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7. Text under consideration gets to the centre of the screen

   While changing the color of the highlight of the selected text, the text gets to the centre of the screen.
   e.g. I have highlighted something with a yellow color, but I need to change the color now. I tap on the highlighted text, options pop up, I change the color. As soon as I tap on different color, ‘the text’ which is elsewhere on the screen gets to the centre of the screen. Its really annoying, why can’t the the text remain where it is on the screen. Why it needs to get to the centr of the screen. This does not happen on the android app, why in the iOS app...? It needs to be fixed. You don’t want the page slide up and down to get the text to the centre of the screen, It really disturbs while studying.

   While changing the color of the highlight of the selected text, the text gets to the centre of the screen.
   e.g. I have highlighted something with a yellow color, but I need to change the color now. I tap on the highlighted text, options pop up, I change the color. As soon as I tap on different color, ‘the text’ which is elsewhere on the screen gets to the centre of the screen. Its really annoying, why can’t the the text remain where it is on the screen. Why it needs to get to the centr of the screen. This… more

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   0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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8. Mobile app JavaScript doesn’t work to insert photo into document
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   Resolved  ·  1 comment  ·  Editing PDFs  ·  Delete…  ·  Admin →
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9. Is there a reason why the edit feature isn’t working
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   Need Info  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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10. Unable to add multiple locations other than Dropbox.

    I switch on google drive and iCloud drive in locations, but it doesn’t show up in the folder list. Seems like a bug. Only my organisation Dropbox account shows up

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    2 comments  ·  File List and User Interface  ·  Delete…  ·  Admin →
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11. File names shared from “Files” app is converted to lowercase

    When I share a pdf file in iOS bundled “Files” app by choosing “open in Adobe Acrobat...”, the file name as it appears in the Acrobat app’s Home screen’s Recent section is converted to lowercase.

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12. Ability to rotate text on fill in horizontal forms

    Currently when working with horizontal forms my latest updated Acrobat DC on iPad Pro will not allow fill in text. Is there a work around?

    3 votes

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13. Se apaga la pantalla

    Cuando tengo un documento abierto, la pantalla no bloquea el brillo, es decir, mientras leo se apaga la pantalla si no pulso en ella.
    He buscado en configuraciones y no existe la opción que enuncian en las soluciones del brillo.

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    0 comments  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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14. Don’t flush cache for Dropbox files

    For files in Dropbox, there is an icon with a cloud and an arrow pointing downwards, which allows me to download a offline copy that I can open later. This feature is similar to that of the iOS built-in “Files” app. However, for certain large pdf files, the Acrobat app sometimes re-displays the cloud icon next to the file’s name after certain period of time, requiring users to download it again (but being large is exactly why I need an offline copy!). The built-in “Files” app never does that; it seems to be keeping downloaded files for much longer time, in fact it never deleted one on my end.
    Because of this, I am currently using “Files” app for keeping offline copies and “share” it to Acrobat app every time. I hope Acrobat retains offline copies for longer time as “Files” app does so that I can solely rely on Acrobat app!

    For files in Dropbox, there is an icon with a cloud and an arrow pointing downwards, which allows me to download a offline copy that I can open later. This feature is similar to that of the iOS built-in “Files” app. However, for certain large pdf files, the Acrobat app sometimes re-displays the cloud icon next to the file’s name after certain period of time, requiring users to download it again (but being large is exactly why I need an offline copy!). The built-in “Files” app never does that; it seems to be keeping downloaded files for much longer time,… more

    3 votes

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    Under review  ·  0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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15. I used to have a drawing tool. Can’t access anymore?!

    I can’t fill, sign or draw anything.
    How can I get the drawing tool back?
    Thanks,
    Shree

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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16. Fehler mit Document Cloud

    Seit einigen Tagen lassen sich keine PDF Dokumente aus meiner Document Cloud auf dem IPhone XS Max mehr öffen. Ich bitte um Hilfe!

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    1 comment  ·  Bugs  ·  Delete…  ·  Admin →
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17. Subscribed to PDF pack but there was error downloading. Am now subscribed but the pack is not activated. Have removed app and retried, down

    Subscribed to PDF pack but there was error downloading. Am now subscribed but the pack is not activated. Have removed app and retried, downloading from cloud so issue not resolvable.

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    2 comments  ·  Bugs  ·  Delete…  ·  Admin →
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    AdminiOSDeveloperCK (Software Engineer, Adobe) responded

    Hi,

    It may take some time for the Acrobat app to recognize the newly purchased subscription.

    Would you please try signing out & in using the Adobe ID that is associated with the purchase?

    If PDF Pack is still not activated, please contact Adobe Customer Care.

    https://helpx.adobe.com/contact.html

    Thank you for your patience.

18. Signature A1

    I use digital certificate A1 to sign documents, but I can’t use it on Adobe. Always I have to plug a token with digital certificate A3. I would like a development that allows I use digital certificate A1.

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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19. AI assistant not working

    For some reason, the AI assistant is not working and I keep getting the error “Something went wrong”. I am not sure what the problem is, the pdf I am trying to get a summary of is 150pages and I have the premium features unlocked. I checked for an update, restarted the app, and checked my internet connection. All of which are working. What is the problem? How do I fix this? Is it a bug? Or does the AI assistant actually not work?

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    0 comments  ·  General Troubleshooting/Other  ·  Delete…  ·  Admin →
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20. Adobe Acrobat Premium Mobile iPhone version Compare PSF because user cannot login Windows desktop version ? I cannot compare PDFs with purch

    Adobe Acrobat Premium Mobile iPhone version Compare PSF because user cannot login Windows desktop version ?
    I cannot compare PDFs with purchased Adobe Acrobat Premium because this tool isn’t available in iPhone and I cannot login on Windows desktop version.

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    1 comment  ·  Viewing PDFs  ·  Delete…  ·  Admin →
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