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Acrobat Reader for iOS: General Troubleshooting/Other

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As soon as I start the app, it freezes

As soon as I start the app, it freezes

44 votes

hasubram shared this idea · Oct 5, 2018 · Report… · Admin →

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Anonymous commented · April 10, 2020 9:17 PM · Report

I like their

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Anonymous commented · October 7, 2019 5:25 AM · Report

When I try to start the app it freezes and returns to the main screen

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Anonymous commented · September 9, 2019 3:34 PM · Report

Adobe Acrobat freezes at start up. I’ve deleted and reinstalled but it continues to freeze at start up

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Anonymous commented · January 23, 2019 11:37 AM · Report

My Adobe Acrobat Reader App on my IPhone is frozen and will not open docs that had scanned from Adobe Scanner App. Blank screen with an “A” Symbol

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AdminPat Wibbeler (Admin, Adobe) commented · December 12, 2018 5:21 PM · Report

Hi,
We fixed an issue like this in early October. However, there is still a known Apple iOS bug where this occurs in older versions of iOS (< 11.3). For those users, powering off the device and powering it back on will fix the issue. Additionally, updating the OS helps as well.

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