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MY HIGHLIGHTED STUFF IS NOT GETTING SAVED

MY HIGHLIGHTED STUFF NOT GETTIG SAVED

3 votes

Anonymous shared this idea · Jun 8, 2019 · Report… · Admin →

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AdminiOSDeveloperCK (Software Engineer, Adobe) commented · June 9, 2019 7:54 AM · Report

Hi,

Sorry for the inconvenience caused.

Where is your PDF document stored? Is it a local file stored on your iPad or Phone or stored in cloud (e.g. Adobe Document Cloud, Google Drive, iCloud Drive, etc.)?

Does the problem happen to the particular PDF document only or all of the PDF documents that you have?

Do you an error message?

If your PDF documents are stored in Adobe Document Cloud, would you please try the following steps to see if it fixes the problem?

1. Tap “Home” in the bottom tab bar to go to the Acrobat Home screen.
2. Tap the Profile icon (the second from the right) in the top bar.
3. Tap “Sign Out” in the Settings screen.
4. Tap “Sign In” to sign in again.

Thank you for your help.

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