Email compromise on your adobe acrobat platform
My old email account is no more accessible thus I created a new email account and I am getting new files from my old one to my new one. My old email is email@example.com. On the Adobe Acrobat platform I noticed that my old email is sharing files with me. Which is impossible because I have no access to that email and I already turned over to my new Adobe ID and it's a general rule that I do not share with any file with anybody at any platform I have the files to prove it and I spoke with one of the representatives who thinks otherwise please help I have a lot of important files on your platform let me know what to do
Adminitenenbo (Software Engineer, Adobe) commented
Thank you for contacting Adobe.
Try to do the following:
In a browser go to www.adobe.com and sign in (button on top right on the screen) with your old email and password.
Click on blue circle on the top of the screen second from the right and click "Adobe Account"
Click on "Profile"
Scroll down to "Account information and access".
There you can change your user name, primary and secondary email, etc.