Unable to get new comments in Adobe Reader for review via SharePoint site
We do reviews via shared commenting on our SharePoint site. Reviewers using Adobe Acrobat Reader DC 2021.005.20060 on Windows 10 are experiencing the following error when they click Check for new comments:
First a SharePoint dialog appears that never appeared before. If this dialog is closed the message " Could not get new comments. Login credentials are expired or invalid; please re-enter your sign-in for access." appears.
Expected Results: Any new comments should appear, or a message "no new comments" should display.
This issue is also noted here (seems to impact other Acrobat versions too): https://community.adobe.com/t5/acrobat-discussions/could-not-get-new-comments-login-credentials-are-expired-or-invalid-please-re-enter-your-sign-in-f/m-p/12370427