Bug: Annotations with double-byte characters are garbled
Annotation problem in Acrobat Reader version 2023.003.20269
This is a problem that has only been a problem with the latest version of Acrobat Reader, there was no problem with 2023.003.20244.
The problem occurs in the same way in both 32-bit and 64-bit versions.
If you use double-byte characters in annotations, when you save the PDF and reopen the file, The annotation is displayed as a garbled characters and cannot be handled as an annotation, Therefore, not only a garbled characters are displayed, but it cannot be deleted in the Reader. (The same problem does not occur with one-byte characters.)
OS: Windows11 22H2 22621.2134 (Windows Update done in August 2023)
Windows10 22H2 19044.3208 (WindowsUpdated in July 2023)
Only the annotation in question caused the problem, and the normal annotations (double-byte characters) that had already been created were not affected.
The same problem does not seem to occur when editing with 2023.003.20269,
It appears that the problem is with newly inserted double-byte annotations in the latest version.
Similar content has already been posted to the Japanese support community.
Hi - thank you for bring this to our attention and apologies for the inconvenience. This issue has been fixed in the latest released version: 23.003.20284.
Kindly update to this version via Help -> Check for updates and let us know if you still face this issue. thanks.