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7 results found

  1. LogTransport Application (LogTransport2.exe) maxes out CPU usage

    1 vote

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    5 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,

    We are extremely sorry for the inconvenience caused due to the issue. We are not able to reproduce the issue in-house but, have found a potential fix for the problem. We will be releasing out a patch very soon that should fix the issue.

    Thanks,
    Vinod

  2. Update Acrobat Pro 2019.012.20036 does not display CID identity-h fonts

    7 votes

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    Started  ·  5 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,

    The engineering teams are aware of the issue and further investigating the root cause. We will share an update on this issue soon.

    Appreciate your patience.

    Regards,
    Vinod

  3. Font search tool

    3 votes

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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) shared this idea  · 

  4. Multiple error messages

    3 votes

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi Katrina, were you able to open any PDF in the device? If no, could you try uninstalling and re-installing the application again? If it still persists then do let us know and we will get some logs from the machine.

    Thanks,
    Vinod

  5. Pages flickering

    5 votes

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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Could you pls. provide the build number and the PDF showing the issue?

  6. Regression rendering certain pdfs

    1 vote

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    Started  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,

    We are investigating a similar issue at our end and have added this particular case also along with it.
    Will try to get a resolution on this very soon.

    Thanks,
    Vinod

  7. (Not Responding)

    9 votes

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    Need Info  ·  6 comments  ·  Acrobat for Windows and Mac » Installation and Licensing  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,
    Would like a confirmation on the following. When you say "Acrobat has not been opened yet"

    Do you mean the first launch after installation
    or
    Do you mean the first launch after a machine restart?

    Thanks,
    Vinod