AdminVinod Dobhal (Software Engineer, Adobe)

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  1. 1 vote
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    5 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,

    We are extremely sorry for the inconvenience caused due to the issue. We are not able to reproduce the issue in-house but, have found a potential fix for the problem. We will be releasing out a patch very soon that should fix the issue.

    Thanks,
    Vinod

  2. 7 votes
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    Started  ·  5 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,

    The engineering teams are aware of the issue and further investigating the root cause. We will share an update on this issue soon.

    Appreciate your patience.

    Regards,
    Vinod

  3. 3 votes
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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminVinod Dobhal (Software Engineer, Adobe) shared this idea  · 
  4. 2 votes
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi Katrina, were you able to open any PDF in the device? If no, could you try uninstalling and re-installing the application again? If it still persists then do let us know and we will get some logs from the machine.

    Thanks,
    Vinod

  5. 2 votes
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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Could you pls. provide the build number and the PDF showing the issue?

  6. 1 vote
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    Started  ·  2 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,

    We are investigating a similar issue at our end and have added this particular case also along with it.
    Will try to get a resolution on this very soon.

    Thanks,
    Vinod

  7. 6 votes
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    AdminVinod Dobhal (Software Engineer, Adobe) commented  · 

    Hi,
    Would like a confirmation on the following. When you say "Acrobat has not been opened yet"

    Do you mean the first launch after installation
    or
    Do you mean the first launch after a machine restart?

    Thanks,
    Vinod

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