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Got problems after updating to 24.002.21005 version

Since updating Reader to version 24.002.21005, some PDFs or PDFs from clients have been displaying font issues. However, the same files open correctly using other programs (Acrobat Pro, Chrome, Microsoft Edge, PDF Xchange, Abby, etc.). Please help us identify and resolve this issue, as it greatly affects us. Thank you.

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kazama lu shared this idea  ·   ·  Report…  ·  Admin →
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  • Edward Evans commented  ·   ·  Report

    We found a lot of interesting information, in the near future we will consider these proposals

  • Brenda Gray commented  ·   ·  Report

    It sounds frustrating to encounter such font issues after updating to version 24.002.21005. While it’s great that other programs can still display the PDFs correctly, it might be worth checking if the issue stems from a font compatibility problem introduced in the update. You could try reinstalling the affected fonts or rolling back to a previous version of Reader to see if it resolves the issue.

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  • Daniel Horton commented  ·   ·  Report

    We found a lot of interesting information, in the near future we will consider these proposals

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