90 results found

1. Allow Reader and Pro to be installed on the same computer

   Allow Reader and Pro to be installed on the same computer. I often just want to read PDF files, but since Pro is installed on my computer I need to sign in through my work account each time. This is time consuming, unwieldy and is a problem when I am in an area with no Mobile service as signing in requires two-factor authentication. I wish to have Reader installed so I can default opening PDF files to it, and then only use Pro when I need the extra features.

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. BUG: New Install of Reader adds COM Add-In to Office, causes Error Message in Word

   Recent installs of Acrobat Reader adds a PDF Maker COM Add-in to Microsoft Office causing Error Messages if Macros are not enabled.

   In corporate environments, Macros are not installed / enabled in Microsoft Office by default so as to avoid viruses and malware.

   Recent installations of Acrobat Reader installs a PDFMaker Add-In in Microsoft Office. This causes Macro error messages to appear in Word since Macros are not installed or are disabled. It affects numerous users when creating any new or opening existing documents.

   Eventually traced the issue to the PDFMaker COM Add-In in Microsoft Word which is installed by current versions of Acrobat Reader.

   The PDFMaker COM Add-In did NOT install in prior versions of Acrobat Reader.

   Workaround is to manually disable the COM Add-In or to delete physical file.

   There is no way to uninstall the COM Add-In itself.

   Recent installs of Acrobat Reader adds a PDF Maker COM Add-in to Microsoft Office causing Error Messages if Macros are not enabled.

   In corporate environments, Macros are not installed / enabled in Microsoft Office by default so as to avoid viruses and malware.

   Recent installations of Acrobat Reader installs a PDFMaker Add-In in Microsoft Office. This causes Macro error messages to appear in Word since Macros are not installed or are disabled. It affects numerous users when creating any new or opening existing documents.

   Eventually traced the issue to the PDFMaker COM Add-In in Microsoft Word which is installed by… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. BUG: Unable to install 'Adobe Reader Extended Asian Language Font Pack' v23.008.20421 (32bit) under very specific conditions

   As user in Administrators group and obviously with all appropriate rights today I've discovered a very specific situation in which an Administrator may be unable to install 'Adobe Reader Extended Asian Language Font Pack' v23.008.20421 (32bit) using FontPack2300820421XtdAlfLang_DC.msi.
   Upon execution of that package, if very specific configuration conditions are met, the only error message the user will be able to see is "Adobe Acrobat Reader 23.008.20421 or later must be installed before proceeding with this installation."
   After that message has been displayed (Administrator user can only confirm with [ Ok ] button) a Setup package termination dialog box appear and once again user can only confirm with [ Ok ] button.
   After setup window has closed a new MSIabcde.LOG file gets created into 'C:\Users<userAlias>\AppData\Local\Temp\' folder (pls see enclosed file) and will only contain 1 line with the same error message already displayed to user.

   As user in Administrators group and obviously with all appropriate rights today I've discovered a very specific situation in which an Administrator may be unable to install 'Adobe Reader Extended Asian Language Font Pack' v23.008.20421 (32bit) using FontPack2300820421XtdAlfLang_DC.msi.
   Upon execution of that package, if very specific configuration conditions are met, the only error message the user will be able to see is "Adobe Acrobat Reader 23.008.20421 or later must be installed before proceeding with this installation."
   After that message has been displayed (Administrator user can only confirm with [ Ok ] button) a Setup package termination dialog box… more

   • 

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. recorte de paginas

   al recortar una pagina de un archivo pdf o imagen este simpre ocupara una pagina completa por mas pequeña que sea, hay aplicaiones gratis que recortan la imagen y la encjan automaticamente en una pagina cosa que adobe acrobat no peude hacer.

   • 

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Installation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Stop unconsensually installing crapware like McAfee on my computer

   It's 2024, not 2013. I installed Acrobat Reader multiple times in varying VMs with VPNs set to different locations, not a single time was I given the option on whether or not to install this. Adobe, shame on you for being 12 years in the past. We don't want this ****, and never did.

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. InstallTurboTax Com Sign In

   To install TurboTax and sign in, begin by downloading the software from the official website or app store. Once downloaded, follow the prompts to install it on your device. After installation, launch the program and select the option to sign in. Enter your TurboTax username and password, or create a new account if you're a first-time user. Follow the on-screen instructions to complete the sign-in process, providing any necessary personal or financial information. Ensure you're connected to the internet for account verification. Once signed in, you can begin using TurboTax to prepare and file your taxes efficiently.

   Visit: https://www.gotaxation.com/installturbotax-com/

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Downloaded file doesn't match file name on download page

   the download page states:
   Double-click the installer file "reader[***]_install.dmg" to complete the installation.

   the download file is called:
   AcroRdrDC2400120615MUI.dmg

   The UI should be updated to match

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. I work at LinguaShine, and I've been experiencing problems with Adobe Acrobat Reader for Windows, which is affecting our translation service

   If you're encountering problems with Adobe Acrobat Reader for Windows at LinguaShine, and it's impacting your translation services, here are some troubleshooting steps you can follow to resolve these issues:

   Update Adobe Acrobat Reader: Make sure you have the latest version of Adobe Acrobat Reader installed. Updates often include fixes for bugs and performance enhancements. To check for updates, go to Help > Check for Updates within the application.

   Optimize PDF Files: Large or complex PDFs can cause slow performance or crashes. Try optimizing your PDF files by reducing their size or splitting them into smaller sections. This can be done using the "Save As Other" option and selecting "Reduced Size PDF" or "Optimized PDF".

   Clear Cache and Temporary Files: Clearing the cache and temporary files can help resolve performance issues. You can do this by navigating to Edit > Preferences > Security (Enhanced) and unchecking "Enable Protected Mode at startup".

   Check for Conflicting Software: Other applications running on your computer might conflict with Acrobat Reader. Close unnecessary programs to free up resources. Also, ensure that your antivirus software is not interfering with Acrobat Reader.

   Repair Installation: Use the repair tool in Acrobat Reader to fix any corrupted files. Go to Help > Repair Installation to initiate this process.

   Reinstall Acrobat Reader: If issues persist, uninstalling and reinstalling Acrobat Reader can help. Remove the current installation via Control Panel > Programs and Features, then download and install the latest version from Adobe's official website.

   Check Document Security Settings: Ensure that the PDFs you're working with do not have security settings that prevent editing or annotating, which are crucial for translation services. Go to File > Properties > Security to review these settings.

   Seek Adobe Support: If none of the above steps resolve the issue, contact Adobe Support for specialized assistance. They can provide more detailed troubleshooting tailored to your specific problem.

   By following these steps, you can troubleshoot and resolve common issues with Adobe Acrobat Reader for Windows, ensuring that your translation services at LinguaShine run smoothly and efficiently.

   Website - https://www.linguashine.com/

   If you're encountering problems with Adobe Acrobat Reader for Windows at LinguaShine, and it's impacting your translation services, here are some troubleshooting steps you can follow to resolve these issues:

   Update Adobe Acrobat Reader: Make sure you have the latest version of Adobe Acrobat Reader installed. Updates often include fixes for bugs and performance enhancements. To check for updates, go to Help > Check for Updates within the application.

   Optimize PDF Files: Large or complex PDFs can cause slow performance or crashes. Try optimizing your PDF files by reducing their size or splitting them into smaller sections. This can be… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Adobe Acrobat Reader Not Updating Automatically (Error 130200)

   Using Adobe Acrobat Reader 64-bit on Windows 11 - 22631.3296. Ever since version 2023.008.20555 - automatic download and update within the program doesn't work. Receive Error 130200. Now need to download the MSP files manually.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Installation  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. BUG: after completing an update AdobeARM should not incorrectly warn user that a reboot is needed before starting Acrobat Reader DC

    After I was finally able to complete a manual upgrade from v24.001.20629 to current v24.002.20687 I was informed that a reboot was needed before using Acrobat Reader. However after more investigations I did I found that only reason why Acrobat Reader told me so was that he found some of own components of previous version, still running even Acrobat Reader was not running. So here's list of such applications:
    - AdobeCollabSync.exe,
    - WCChromeNativeMessagingHost.exe.
    In specific this last one could not be closed silently by Acrobat Reader manual upgrade during own installation and remained running even after end of successfully completed upgrade. After that he wrote inside C:\Windows\Temp\ArmReport.ini
    "[SESSION]
    PingFilesList=DownloadManifestSuccessBITS;UpdateInstallReboot
    ..." but after I manually forced WCChromeNativeMessagingHost.exe I also discovered that same application was anyway already updated properly into own path 'C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\Browser\WCChromeExtn\WCChromeNativeMessagingHost.exe' and same file was not even mentioned into HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations REGMULTISZ list typically used when files already in use can only be updated properly after a reboot took place.
    So basically this also means that after completing an update AdobeARM should not incorrectly warn user that a reboot is needed before starting Acrobat Reader DC, and might have simply just informed me that before starting Acrobat Reader DC I'd just better have to manually close WCChromeNativeMessagingHost.exe still running component of previous version.
    P.S. Please note that I'm unable to upload involved ArmReport.ini because upload of this file is not allowed.

    After I was finally able to complete a manual upgrade from v24.001.20629 to current v24.002.20687 I was informed that a reboot was needed before using Acrobat Reader. However after more investigations I did I found that only reason why Acrobat Reader told me so was that he found some of own components of previous version, still running even Acrobat Reader was not running. So here's list of such applications:
    - AdobeCollabSync.exe,
    - WCChromeNativeMessagingHost.exe.
    In specific this last one could not be closed silently by Acrobat Reader manual upgrade during own installation and remained running even after end of successfully completed… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. I play at Golden Crown Casino

    I am beyond excited to share that I play at Golden Crown Casino - it's truly the ultimate gaming experience. The moment I step foot into the casino, I'm transported into a world of endless possibilities and thrilling games. With state-of-the-art facilities, cutting-edge technology and jaw-dropping visuals, Golden Crown Casino offers an unparalleled gaming experience. Whether I'm playing slots or table games, there's always a rush of adrenaline as I watch the reels spin or place my bets. Do you have anything to say?

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    11 comments  ·  Installation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Business deployment Adobe Reader x64 with GPO (MSI)

    If you're execute and patch Adobe Reader (64 bit) from MUI.exe-file and deploy the installation in ActiveDirectory with Grouppolicy (GPO) the client installation will fail with:
    Error 2602. The File table entry 'snapshot_blob.bin' has no associated entry in the Media table.

    These file is available in the source (Program Files 64\Adobe\Acrobat DC\Acrobat\AcroCEF).

    I tried to get my installation file on the same way as it works for Adobe Reader (32 bit):
    .\AcroRdrDCx642300320244MUI.exe -sfxo"C:\AdobeReaderExtracted" -sfxne
    msiexec /a c:\AdobeReaderExtracted\AcroPro.msi TARGETDIR="c:\AcrobatReaderDCAIP"
    msiexec /a C:\AcrobatReaderDCAIP\AcroPro.msi /p C:\AdobeReaderExtracted\AcroRdrDCx64Upd2300320244MUI.msp

    Please fix or tell me the right way to deploy Adobe Reader (64 bit).

    Many thanks

    If you're execute and patch Adobe Reader (64 bit) from MUI.exe-file and deploy the installation in ActiveDirectory with Grouppolicy (GPO) the client installation will fail with:
    Error 2602. The File table entry 'snapshot_blob.bin' has no associated entry in the Media table.

    These file is available in the source (Program Files 64\Adobe\Acrobat DC\Acrobat\AcroCEF).

    I tried to get my installation file on the same way as it works for Adobe Reader (32 bit):
    .\AcroRdrDCx642300320244MUI.exe -sfxo"C:\AdobeReaderExtracted" -sfxne
    msiexec /a c:\AdobeReaderExtracted\AcroPro.msi TARGETDIR="c:\AcrobatReaderDCAIP"
    msiexec /a C:\AcrobatReaderDCAIP\AcroPro.msi /p C:\AdobeReaderExtracted\AcroRdrDCx64Upd2300320244MUI.msp

    Please fix or tell me the right way to deploy Adobe… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    6 comments  ·  Installation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Free Live Streaming on Platforms

    Livestream: Experience professional streaming for free:
    Livestream is a platform that allows companies and professional users to stream live events for free. From conferences to concerts, Livestream offers a wide range of content https://livestreamkostenlos.de/rtl-live-stream/

    Dailymotion: An alternative to YouTube:
    Dailymotion is a video platform that allows users to share and stream videos. It offers free live streaming options for users who want to share their content with a wider audience.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Installation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Gambling Online

    Do you want to have fun gambling online? Then take a look at Australian online casinos! Thanks to a wide variety of platforms, you can enjoy high-quality games and bets from the comfort of your own home. These casinos offer a safe and fair gaming experience, as well as high-quality graphics and exciting bonuses.

    0 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    12 comments  ·  Installation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Push the limits: Drift Hunters - The amazing world of drift racing.

    Join the community: Join the Drift Hunters community, share achievements, ideas and games with other players. This is a great way to connect and learn from people who share your passion.

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Installation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Qué son los juguetes sexuales para el punto G?

    Desmitificando el Punto G: ¿Qué son los Juguetes Sexuales para el Punto G?
    Explorar y entender las diferentes dimensiones del placer es esencial para una vida sexual plena. En este artículo, sumérgete en el mundo de los juguetes sexuales diseñados específicamente para estimular el misterioso punto G y descubre cómo pueden transformar tu experiencia íntima.

    El Punto G: Un Descubrimiento Personalizado
    El punto G, ese enigmático punto de placer, ha intrigado a personas de todas partes del mundo. Los juguetes sexuales para el punto G se han convertido en aliados valiosos para aquellos que desean explorar y maximizar su placer sexual.

    Variedad de Juguetes para Todos los Gustos
    1. Vibradores Especializados
    Los vibradores diseñados ergonómicamente para el punto G son la elección perfecta para quienes buscan estimulación focalizada. Con formas curvas y texturas suaves, estos juguetes ofrecen una experiencia única y personalizada.

    1. Masajeadores de Silicona
       Los masajeadores de silicona no solo son suaves al tacto, sino que también son ideales para explorar el punto G. Su flexibilidad y diseño intuitivo permiten una estimulación precisa, adaptándose a las necesidades individuales.

    2. Juguetes de Pareja
       ¿Por qué no llevar la experiencia al siguiente nivel junto a tu pareja? Los juguetes diseñados para parejas proporcionan estimulación simultánea, creando un vínculo más profundo y una conexión emocional intensificada https://metimetoys.com/collections/g-spot.

    Beneficios de Integrar Juguetes para el Punto G en tu Vida Sexual
    La utilización de estos juguetes no solo agrega emoción a la intimidad, sino que también puede tener beneficios significativos para tu bienestar sexual. Desde la mejora de la comunicación hasta el descubrimiento de nuevas formas de placer, los juguetes para el punto G pueden revitalizar tu vida sexual.

    Conclusiones: Explorando Nuevas Fronteras del Placer
    En conclusión, los juguetes sexuales para el punto G ofrecen una oportunidad emocionante de explorar y potenciar tu vida sexual. Desde vibradores especializados hasta juguetes diseñados para parejas, hay una amplia gama de opciones disponibles para satisfacer tus deseos individuales.

    Descubre el placer en su máxima expresión al integrar estos juguetes en tu vida íntima. La exploración del punto G no solo es un viaje físico, sino también una aventura emocional que puede fortalecer las conexiones y llevar tu vida sexual a nuevas alturas. ¡Atrévete a descubrir el placer que te espera!

    Desmitificando el Punto G: ¿Qué son los Juguetes Sexuales para el Punto G?
    Explorar y entender las diferentes dimensiones del placer es esencial para una vida sexual plena. En este artículo, sumérgete en el mundo de los juguetes sexuales diseñados específicamente para estimular el misterioso punto G y descubre cómo pueden transformar tu experiencia íntima.

    El Punto G: Un Descubrimiento Personalizado
    El punto G, ese enigmático punto de placer, ha intrigado a personas de todas partes del mundo. Los juguetes sexuales para el punto G se han convertido en aliados valiosos para aquellos que desean explorar y maximizar su placer… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Your installer deletes the download from my install directory. Where is it that I give permission for that?

    Your installer deletes the download from my install directory. Where is it that I give permission for that?

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Limit product updates to the absolute minimum. Say once in every 5 years

    Product updates across all professional software are only serving the industry not the users/professionals. Endless issues happening right before a deadline only add to stress and are counter productive. They create more problems than they solve.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. [Formal Complaint #ADB-25351998-L] Deceptive, Forced Installation of McAfee w/o User Consent & Unauthorized File Causing Machine to Crash

    I am a Creative Cloud All Apps annual plan subscriber since 2 years ago, here by writing to file my formal complaint regarding to Acrobat Reader DC installer (downloaded from here in the first result from Google: https://get.adobe.com/tw/reader/) forcefully installing McAfee to my machine with NO EXPLICIT TERMS TO NOTIFY USER before installation NOR ANY CLEAR OPTIONS TO LET USER UNCHECK MCAFEE installation, my installation of the Acrobat Reader was being abandoned due to having Acrobat Pro DC being installed whereas the INSTALLER STILL PROCEEDS TO INSTALL MCAFEE.
    Several attempts has been made to terminate the installation, however, every time after CLICKING YES IN CONFIRMATION SCREEN DOES NOT STOP INSTALLATION.

    After installation, McAfee PERFORMS AUTO SCAN AFTER INSTELLATION and crashed my machine as my machine has CPU VM mode turned on in BIOS setting, what’s more, THE INSTALLER WILL REGISTER MCAFEE IN MSCONFIG.EXE TO AUTORUN DURING STARTUP WITHOUT USER PERMISSION.

    The installation of McAfee is unauthorized, forceful without user consent, deceptive as there is no indication prior to installation as captured in image 1, 2 and 3. In summary, (1). Adobe’s website provides transportation to deceive user that the installer only provides the installation of Adobe Reader, whereas (2). Adobe’s installer provides method to allow installation of McAfee and allow (3). McAfee’s unauthorized access to ALL user’s machine files and (4). change operation system settings without ANY user permission (5). RIDING ON THE ADMINISTRATOR RIGHTS requested upon installer startup, given by the deceived, naïve user like me, in this case McAfee is considered as malware in this regard, no matter how effective it is to clear other malwares.

    This is a clear breach of trust, as a loyal customer of using your software for more than 10 years, this is very disappointing and discouraging to think after paying a fortune what user will gets is being infiltrated by trusting a loved brand and being a supporter for so long. It is found difficult to NOT feeling concern on Adobe’s integrity issue from now onwards when installing software updates or reinstallation on all my purchased products. This incident is making the public to concern your firm has very limited or no internal regulation to handle what to include in software installation packages, without proper explanation and promises to the public, users are at risk no matter they are paid customers or not.

    If customers’ honest feedback is not a concern as 4 feedbacks regarding to similar topic has been submitted since March 2021 with NO action from Adobe, this item clearly being tagged as low priority by the product team. To help with the justification for prioritizing this item as high risk, perhaps the compliance team may also be interested in looking at federal Computer Fraud and Abuse Act (“CFAA”), 18 U.S.C. § 1029 and 1030, which states (a). unauthorized access (or exceeding authorized access) to a computer that is used in interstate or foreign commerce and obtaining information, (b). infection (suitable to include unauthorized installation) of IT systems with malware and (c). any other activity that adversely affects or threatens the security, confidentiality, integrity or availability of any IT system, infrastructure, communications network, device or data, can be included in the criteria to law breach. For foreign users, the USA PATRIOT Act amended the CFAA and Access Device Fraud statute, 18 U.S.C. § 1029, to expressly apply them extraterritorially.

    I have reported this issue once in virtual chat service and explicitly stated to file this as a formal complaint. As instructed by the customer service representative, this is the only effective channel to file my formal complaint, this is the case reference number ADB-25351998-L4J4, my call handler promised his / her assistance to track the progress of this complaint closely.

    Active follow up in timely manner is kindly demanded and please provide further updates with solid action plans by 1st August 2022, otherwise further action will be taken to raise the concern and attention further for Adobe’s prioritization. For your kind note, I and my friends are considering unsubscribing with deep disappointment.

    For any further materials required please let me know, will be more than happy to provide, thank you very much for your attention.

    I am a Creative Cloud All Apps annual plan subscriber since 2 years ago, here by writing to file my formal complaint regarding to Acrobat Reader DC installer (downloaded from here in the first result from Google: https://get.adobe.com/tw/reader/) forcefully installing McAfee to my machine with NO EXPLICIT TERMS TO NOTIFY USER before installation NOR ANY CLEAR OPTIONS TO LET USER UNCHECK MCAFEE installation, my installation of the Acrobat Reader was being abandoned due to having Acrobat Pro DC being installed whereas the INSTALLER STILL PROCEEDS TO INSTALL MCAFEE.
    Several attempts has been made to terminate the installation, however, every… more

    •  

    • 

    • 

    •  

    •  

    •  

    20 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    9 comments  ·  Installation  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Update Acrobat Reader to Fix QBO Issues

    QuickBooks Online has long been a trusted accounting software for businesses of all sizes, streamlining financial processes and offering an array of features to manage financial data with ease. However, even the most robust accounting tools can benefit from complementary applications that boost productivity and offer added functionalities. One such valuable tool Adobe Acrobat Reader. If getting an issue while using QBO need to Adobe Acrobat re-install to fix the QBO Issues read more--- https://www.askforaccounting.com/quickbooks-unable-to-locate-pdf-viewer/

    •  

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Installation  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating