Settings and activity
16 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment 
Adminjeffc
(Admin, Adobe)
commented
Nathan,
To delete a file go to the Documents view, hover your cursor over the file in question and click on the Checkbox that appears to the left of the file preview. Once you have checked the checkbox you should see a list of file actions appear on the right side of the view. If necessary scroll to the bottom of the list and you should see the Delete action.For a better description of file management please refer to the helpx documentation at https://helpx.adobe.com/document-cloud/help/files.html
If you have further question please let us know.
Regards,
Adobe Sign Team -
3 votes
Hi Jimmy,
You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.
Thanks,
Adobe Sign TeamAn error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback. A possible solution for your address book issue may the the Adobe Sign plug-in for Microsoft Outlook. An article on how it works can be found at https://helpx.adobe.com/sign/using/microsoft-outlook-signature-add-in.html.
As for customizing the message that is set to document signers, you can edit the title and contents of the email that is sent to signers in the Message section of the Send page. This is the same page that is used to add participants and select the file.
Please let us know if you found the information useful or if you have any further feedback.
Thanks,
Adobe Sign Team. -
2 votes
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback. Are you still experiencing the server errors? If so, could you please provide your exact steps that lead to the error(s) and details on the error(s)?
Thanks,
Adobe Sign Team -
1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback.
Can you please provide more information on this? What is your workflow? What pdf application are you using to view the filled in form?Thanks,
The Adobe Sign Team -
1 vote
Hi Colm,
Sorry that you encountered this issue. It was temporary and was resolved the next day (January 28)
Thanks,
Adobe Sign TeamAn error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
The from field for the email message is controlled by your accounts Account Name. To change the setting do the following:
* log into https://account.adobe.com
* Select Profile from the top of the page
* Scroll down to Account Name and click on the Change button
* Change to Account Name to what you think is appropriateIf this does not resolve your issue please let us know.
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1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback. Are you still experiencing slow performance? If so could you please try clearing your browser cache or trying another browser?
Thanks
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1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback. Can you please provide more information on this? Are you trying to sign a document or send one for signing? Was there any type of error displayed?
Regards,
Adobe Sign Team -
3 votesAdminjeffc
(Admin, Adobe)
supported this idea
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2 votes
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback. Could you please provide more details as to what your exact workflow is? In particular, which tools/apps are you using and in what order.
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1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.
Jeff
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1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Todd,
Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.Jeff
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1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Todd,
Thank you for your feedback. Could you please provide more details as to what your exact workflow is? In particular, which tools are you using and in what order.Thanks,
Jeff
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2 votes
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Todd,
Thank you for the feedback, we have noted your suggestion and will let you when it is prioritized in our roadmap.Jeff
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1 vote
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Mihir,
Thank you for your feedback. In the latest UI of the Request Signatures workflow the user is presented with a "Recommended Actions" page. Send another agreement is one of the options. Please see the attached image.
Regards,
Jeff -
2 votes
An error occurred while saving the comment Adminjeffc
(Admin, Adobe)
commented
Thank you for your feedback. Can you please share more details on what the exact error is or a screenshot of the error? Also can you give a full list of the email types that are having the problem?
Kieran,
Could you please provide us with the specifics of what your workflow is? Which tool(s) are you using to prepare and sign the document?
Thanks,
Adobe Sign Team