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31 results found
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835 votes
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AdminShashank Jain
(Admin, Adobe)
commented
We appreciate your valuable feedback! We're always looking for ways to make Acrobat better, and we appreciate the time and effort you have taken to share your feedback with us.
We acknowledge that the new Acrobat represents a notable change, however we hope that as you get familiar with the new interface, you are able to be more productive & get more out of Acrobat.
With the new interface we aim to
Provide a simplified viewing experience that helps reduce clutter & optimise it for most used PDF actions that are relevant while viewing a document.
Easily allow users to discover PDF tools they need by ensuring tools are intuitively grouped and a click away,
* For example, all tools that allow content, page & file level edits can be found under one action based verb called “Edit”; tools that allow converting files to & from PDFs can be found under “Convert”; tools that allow filling & signing documents or requesting signatures from others under “Sign”.Most importantly, the new interface enables users to effortlessly move between different PDF tools to complete their document related tasks
* For example, someone viewing comments in a PDF should also be able to easily edit the text of it without interrupting their workflow
* A user can seamlessly perform page level edits such as reordering, inserting, extracting, rotating or deleting pages while editing content and/or commenting on the fileRest assured, we have been actively listening to the feedback from this community to swiftly incorporate them into our upcoming releases, few of which are as below
Lack of an ability to customise the user interface
* Users will soon be able to drag the floating quick tools bar anywhere within the viewer to prevent overlap with the top left of the document
* Ability to pin commonly used tools for easy accessDiscoverability of certain top user actions & tools
* Easy access to undo & redo on the top bar , page display, navigation & zoom tools such as 2 page view, 2 page with scrolling, marquee & dynamic zoom etc, from the bottom right menu
* Improved discovery of common file level actions such as Save As, Print, Protect using password from the MenuBugs, performance & stability issues
* Fixed several crashers and bugs, and continue to address these issues with the highest priorityWith the July update, we ensured that users are notified of the impending change, and have the option to try out the new UI before being migrated
We are working on ensuring all pending accessibility issues in terms of contrast issues, keyboard functionalities amongst others are addressed in the upcoming releases this year
A point to note is that as we made these changes in the interface, we have ensured all tools & features that are currently supported, retain their familiar functionalities and workflows as they did in the previous version. We are proactively addressing any gaps or issues reported by users related to any break in current workflows.Certain tools such as Action wizard, Custom Verb creation & portfolios are not supported with complete capabilities on the new Acrobat, and we have ensured that users are guided on how to switch back to the old UI to continue using these tools.
We will follow up on this response with a detailed blog post explaining the changes, a guide to help familiarise you to the new interface, along with regular updates on upcoming changes.
Thank you once again for your feedback, and do look forward to our upcoming releases !
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91 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi all, we have gone through the post and comments and would like to update on some of the specific ones.
Regarding pinning : We now have a pinning option for most of the sub-tools in Quick tool action bar, for e.g. once "Replace selected text with comments" is selected & you pin it using the pin icon below in the same tool bar. you can continuously use the sub-tool without again going back again to select, and with simply "Esc" you can de-select it.
With latest update, we have provided and option in Preferences> General>Open documents as new tabs in the same window (requires relaunch), now you can work in different tabs with PDFs and there is a preference where you can anytime turn it Off/ONFor navigation, either you can use up and down arrows in Right hand panel to navigate, or you can go via Hamburger Menu>View>PageNavigation accordingly.
However, if there is anything specific that you find missing, please help with the screenshot., we will take a look for that as well.we still have the Read Mode in new UI which can be used from Display page from right hand panel or from hamburger Menu>View as well
For pinning more items in Right hand pane, please click on Display page, goto More and start pinning tools/sub-tools that are required, e.g: Marquee zoom can now be pinned there (pls see attached screenshot)
For crash observed, we have fixed many crashers in the updated version, however, even after update (Help>CheckForUpdates) if you're observing any crash, please let us know the workflow you are trying to perform and we will fix the same.For Fewer pop-up requests, we have introduced a limit in terms of cadence and frequency, however, if there is any particular pop-up that is coming up more frequently than ever, please let me know and I will get the same prioritise.
I completely understand, new UI comes up with a learning curve, I would suggest you all to please go through this blog-post which explicitly mentions what all has been changed in New UI to help onboard faster : https://helpx.adobe.com/acrobat/learn-new-acrobat.html
Besides, there are any issues/bugs you observe in New UI, pls mention them specifically and we will prioritise them.
Thanks all for your valuable feedbacks!!
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi, Thanks for your feedback. Let me pass on this Wish list internally to team members and someone shall get back to you. Thanks a lot.
Could you pls help with this so that I can direct to respective teams
a) "THREE: Fewer pop-ups." What kind of pop-ups are you referring to that comes up again even after viewing
b) Redesign User preferences section: If you could pls help with specific problem you faced while using preferences or in terms of any particular preference.
Again, thanks for your feedback. -
335 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Thanks Eric for this thread, while in the earlier comments Amit and others have mentioned what are the benefits for New UI. I would like you all to please go through this guide https://helpx.adobe.com/acrobat/learn-new-acrobat.html
which explicitly states what all has been changed in new UI, I completely resonates that a new UI comes with some learning curve, but the above blog-post would definitely help everyone in onboarding and getting familiarise with new UI faster.Besides this, really want to understand what specific workflow/tool you are using in the new UI and you're & finding it difficult to find/perform. Will take a deeper look into that specifically and help you find it in the new UI or fix it at our end if it's a bug/miss in new UI.
Said that, after going to all comments, would like to answer few of the queries/issues raised.
Query: why I can see "tour panel" each time I am opening any file:
Answer: Major Verbs(such as Edit, Convert,Sign, Prepare form, etc) has its associated tour cards, once it is shown, it would never be shown again. It is to help users navigate faster in new UIQuery: Unable to set "open pdf's from last session on Acrobat launch"
Answer > Please go to preferences and under General select 'Open PDFs from last
session on Acrobat launch and relaunch acrobat, it's working now.Be assured, we are going through these feedbacks and are fixing them on a regular cadence, as to update you that in v1 release of new UI, we got feedbacks which we have fixed, some of the examples are :
Adding a preference to remember current state of Tools pane in Reader, making Draggable Quick Toolbar, Pinning of Tools in right rail for customization of page display and navigation tools, Customisation of tools in All tools , Added “Menu” label to hamburger, Undo/Redo option in Top Bar ,Upfront Dismiss/Skip option on first launch onboarding coach marks, Addition of Snapshot tool in Right Click Menu to improve its discoverability, Print Feature has now been enabled after selecting Portfolio PDF document, Split tool now working when added in Quick Toolbar
Unique icons added for tools “Select Text”, “Select object”, "Crop Pages" & "Set Page Boxes" in Quick Toolbar
And several fixes for crashers and bugs along with some accessibility related fixes -
80 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Em, while I understand a new UI comes up with some of its learning curve but it has certain advantages over the previous one such as discoverability, fluidity, connected experience and others.
I would like to suggest to please go through the guide which captures what all has changed in this new UI https://helpx.adobe.com/acrobat/learn-new-acrobat.html
to onboard faster.Also,Besides this, please let me know specifically what are you trying to achieve in the new UI and you're finding it difficult to find/perform. Will take a deeper look into that specifically and help you find it in the new UI or fix it at our end if it's a bug/miss in new UI.
Will also request to update to the latest version of Acrobat from Help>Check for updates, where we have incorporated some of the feedbacks provided in v1 such as SDI mode, some crash& performance related fixes and so on!
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114 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Anonymous, I hope you've referred to my below response to your above query, please let me know if you're still observing any bugs/issues in new UI.
also, for everyone, please refer to this blog-post , which will help onboard with the new UI faster.
https://helpx.adobe.com/acrobat/learn-new-acrobat.html
Keep sharing the feedback, we go through them and to say, in the past we have incorporated multiple feedbacks in our new UI, to quote some examples are: ability to relocate the position of quick tool bar,
Preference to remember current state of Tools pane in Reader, Pinning of Tools in right rail for customisation of page display and navigation tools, Customization of tools in All tools pane in left hand pane, Added “Menu” label to hamburger, Undo/Redo option in Top Bar , Upfront Dismiss/Skip option on first launch onboarding coach marks, Unique icons added for tools “Select Text”, “Select object”, "Crop Pages" & "Set Page Boxes" in Quick Toolbar and so on..Your feedback matters a lot and we genuinely try to fix specific issues reported!
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi, You can use these tools from the Quick tools (vertical bar) in new Acrobat
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78 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi David, and Hugo, I completely understand that a new UI always comes up with some learning curve, while it has some advantages over the previous ones as mentioned in the below comment from Amit, I would like you to go over this blog-post, to quickly refer what all has changed and get onboarded faster.
https://helpx.adobe.com/acrobat/learn-new-acrobat.html
Also, while performing your workflows in new UI, you encounter any issue/bug please share it and we will prioritise fixing it.
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25 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Heather,
It will be found under The hamburger menu, it houses the most-used actions in one place. On Windows, it helps to combine all the options currently available under the existing File, Edit, and View menus.
However, on macOS, the File, Edit, and View menus continue to appear separately.Also please refer this blog-post which help you quickly onboard as in what has changed in new UI : https://helpx.adobe.com/acrobat/learn-new-acrobat.html
and thanks for the feedback. Please let us know if you find any issues/bugs observed while performing your workflows in new UI
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8 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Viktor, thanks for your feedback, in the v1 of new interface, the toolbar had a fixed location and after receiving the feedback from various users, me made it draggable/floating to add to a flexibility to position it any where in the document.
I will note your suggestion as well to hide the floating toolbar and will add it to the product backlog.
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16 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Allie, thanks for reporting it. We already have a limit to appearance of any prompt to help users better get navigated or use our Acrobat. Do you have any reference which specific pop-up you are referring here by attaching a screenshot, It will help us fix the issue specifically that is appearing repeatedly.
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81 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Joel and all, adding on what Bhawna has already responded with in below comment, want you to pls refer to quickly go through what all changed in New UI : https://helpx.adobe.com/acrobat/learn-new-acrobat.html
and update to the latest version using Help>Check For Updates from Menu.
Still, there are issues that are observed in any tool or workflow in New UI, please let me know.
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163 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Jamie and all, while we understand new UI comes with a learning curve, I will suggest to please go through this post once and see if it helps to learn new UI.
https://helpx.adobe.com/acrobat/learn-new-acrobat.htmlMeanwhile, Jamie, could you please help me what setting are gone/lost at your end, we will try to investigate the same at our end and will fix it if there is a bug.
Besides this, is there any issue or bug you're observing in functionality of tools/workflows in the UI, please let me know, will get it prioritised. Thanks for your consistent feedback.
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69 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi David, Would request you to update the version of Acrobat, using Menu > Help>Check for Updates. we have resolved many inconsistencies reported in its earlier version. To help you out further with your queries:
we have all save options under Hamburger Menu bar; The hamburger menu houses the most-used actions in one place. On Windows, it helps to combine all the options currently available under the existing File, Edit, and View menus. However, on macOS, the File, Edit, and View menus continue to appear separately.
For Edit, there is an option upfront in Megaverbs, you can click on Edit & can perform action of Editing
Please refer this for more help to learn about new UI: https://helpx.adobe.com/acrobat/learn-new-acrobat.html
Please let me know if you still have any queries or issues observed that we can prioritise at our end.
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130 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Lori, Peter and all, while we understand new UI comes with a learning curve, I will suggest to please go through this post once and see if it helps to learn new UI.
https://helpx.adobe.com/acrobat/learn-new-acrobat.htmlBesides this, is there any issue or bug you're observing in functionality of tools/workflows in the UI, please let me know, will get it prioritised. Thanks for your consistent feedback.
In the past we have gone through multiple feedbacks and incorporated the same in our new UI, to quote some examples are: ability to relocate the position of quick tool bar,
Preference to remember current state of Tools pane in Reader, Pinning of Tools in right rail for customisation of page display and navigation tools, Customization of tools in All tools pane in left hand pane, Added “Menu” label to hamburger, Undo/Redo option in Top Bar , Upfront Dismiss/Skip option on first launch onboarding coach marks and so on..Your feedback matters a lot and we genuinely try to fix specific issues reported. Thanks!
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39 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Thanks Tom for sharing the feedback, You can use the tools in Quick action tool bar and customise it, please see attached screenshot.
Also, is there a specific tool/workflow that you're performing & finding some issues in use that tool in new UI please let me know - we will get that specific bug get prioritised to be fixed.
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98 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi all, just want to update that with the feedback shared with respect to adding capability to relocate Quick action tool bar is considered and with latest updates, you can drag and re-position the Quick tool bar.
While I understand there are changes done, but here is a blog-post that can be referred to understand what all has been changed https://helpx.adobe.com/acrobat/learn-new-acrobat.html
thanks a lot everyone, your feedback matters a lot, pls let me know if there are any specific issues or bugs you're facing with new UI that we prioritise to fix.
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31 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Steve, Acrobat with new updates has new UI. It was primarily done to solve the problems of discoverability, fluidity, disconnected experience and others.
There is no major change as such when we talk of functionality of tools, but tools are placed logically to make experience a bit better, I would like you to please refer this blog-post where it is explicitly mentioned what all has changed and where is it located now in Modern UI.
Please refer: https://helpx.adobe.com/acrobat/learn-new-acrobat.html
Also, for helping out you in terms of customisation of tools, we can still do that - see attached image.
Thanks for your constant feedback.
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85 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Thanks Milan. Is there a specific problem you are finding in new UI with your workflow that I can help you with?
While I understand, a new UI always comes up with some learning curve, here is a blog https://helpx.adobe.com/acrobat/learn-new-acrobat.html that you can refer to know what all been changed and help you perform your workflow.
Also, let me know if there are any issues/bugs in your workflow that we can prioritise to fix. Thanks for reaching out to us and sharing feedback.
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26 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Peter, acknowledge that a revamp of a UI always come up with a learning curve..However, to assure you, it was done as to solve the problems of discoverability, fluidity, disconnected experience and others.
There is no major change as such when we talk of functionality of tools, but I agree that the tools are moved in the UI and placed logically to make experience a bit better, While one learns the software by using it, I would like you to please refer this blog where it is explicitly mentioned what all has changed and where is it located now in Modern UI.
Please refer: https://helpx.adobe.com/acrobat/learn-new-acrobat.html
Also,Besides this, please let me know specifically what are you trying to achieve in the new UI and you're finding it difficult to find/perform. Will take a deeper look into that specifically and help you find it in the new UI or fix it at our end if it's a bug/miss in new UI.
Thanks for your consistent feedback.
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31 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi all, We will investigate it more deeply at our end, and will get it prioritised. Thanks for reporting it and providing feedback on the same.
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54 votes
An error occurred while saving the comment AdminShashank Jain
(Admin, Adobe)
commented
Hi Laura,
Could you please help me with specific issue that you are facing in using new UI? Please let us know in terms of functionality if you are seeing any tool that you are using in Modern UI and not able to use.
Thanks for your feedback!!
Hi all, I have gone through the comments, and, while I understand a new UI comes up with some of its learning curve but it has certain advantages over the previous one such as discoverability, fluidity, connected experience and others.
I would like to suggest to please go through this guide which captures what all has changed in this new UI https://helpx.adobe.com/acrobat/learn-new-acrobat.html
to help onboard faster.
Also,Besides this, please let me know specifically what are you trying to achieve in the new UI and you're finding it difficult to find/perform. Will take a deeper look into that specifically and help you find it in the new UI or fix it at our end if it's a bug/miss in new UI.
Will also request to update to the latest version of Acrobat from Help>Check for updates, where we have incorporated some of the feedbacks provided in v1 such as providing a preference to open a pdf in new tab everytime, some crash & performance related fixes, ability to relocate the position of quick tool bar,
Preference to remember current state of Tools pane in Reader, Pinning of Tools in right rail for customisation of page display and navigation tools, Customization of tools in All tools pane in left hand pane, Added “Menu” label to hamburger, Undo/Redo option in Top Bar , Upfront Dismiss/Skip option on first launch onboarding coach marks, Unique icons added for tools “Select Text”, “Select object”, "Crop Pages" & "Set Page Boxes" in Quick Toolbar and so on..
Your feedback matters a lot and we genuinely try to fix specific issues or any bugs reported!
Thank you!