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  1. 1 vote

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    Adminsishah (Admin, Adobe) commented  · 

    Hello John,
    Thanks for reaching out and apology for the inconvenience.
    You can download acrobat on your laptop from here https://helpx.adobe.com/download-install/kb/download-availability.html
    Please reach out to us if you need further assistance.

    Thank you,
    Adobe Acrobat Web team

  2. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Create PDF  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Hello Edarat,
    Thanks for reaching out and apology for the inconvenience. Could you please let us know more details about the problem that you are facing. Is it possible for you to share file that you are trying to convert?

    Thank you,
    Adobe Acrobat Web team

  3. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Create PDF  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Hello Saumitra,
    Thanks for reaching out and apology for the inconvenience. Could you please let us know more details about the problem that you are facing.

    Thank you,
    Adobe Acrobat Web team

  4. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Create PDF  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Hello Billy,
    Sorry for the inconvenience and thank you for reaching out.
    Do you see any error while performing task? Is it possible for you to share file?

    Thank you
    Adobe Acrobat Web team

  5. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Create PDF  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. Please provide more information on the issue you are facing. Please refer to this page to get more details if you want to convert your document to pdf - https://helpx.adobe.com/acrobat/using/creating-simple-pdfs-acrobat.html

  6. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Export PDF  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. Could you please retry and let us know if you are still facing the issue? Please refer to this page to get more details - https://helpx.adobe.com/acrobat/using/links-attachments-pdfs.html

  7. 1 vote

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    Need Info  ·  1 comment  ·  Acrobat Web » Create PDF  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. Please let us know if you are facing same issue with all files. If not please share the file you are having issues while conversion.

  8. 1 vote

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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you share some more details on where you are seeing the slowness. Are you trying to upload a file or running some tool experience?

  9. 2 votes

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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file if possible.

  10. 1 vote

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    1 comment  ·  Acrobat Web » Other  ·  Admin →
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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. If you are using password protected file, we don’t allow them to process with any of the tools as of today.

  11. 1 vote

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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. Could you please retry and let us know if you are still facing the issue?

  12. 1 vote

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    Adminsishah (Admin, Adobe) commented  · 

    Thanks for reaching out and apology for the inconvenience. If you want to print the PDF file, upload or click on the file you want to print, click on three dots … on the top right side and you would see option to "Print this file". To reduce the size of the file, please use our Compress a PDF feature and let us know if you face any errors.

  13. 3 votes

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    Adminsishah (Admin, Adobe) commented  · 

    Hi Tiffany,

    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF files with us which are not working for you. Can you please share any error screen that you may be seeing?

    - Sima

  14. 1 vote

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    Adminsishah (Admin, Adobe) commented  · 

    Hi May,

    Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please share any error screen that you may be seeing?

    - Sima

  15. 1 vote

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    Adminsishah (Admin, Adobe) commented  · 

    Hi,

    Is this issue reproducible with all files?

    -Sima