Alexander Schlake
My feedback
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Alexander Schlake
commented
Hi Joe,
Can you please provide more detail on where and when this is occurring?
Thank you,
Alex -
1 vote
Hi Nils-Carsten,
Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?
Thanks,
Adobe Sign Team
An error occurred while saving the comment Alexander Schlake
commented
Hello,
Can you please provide additional details on this bug?
What is meant by "entries"?
What exact steps cause the issue to occur?
Thank you,
Alex -
3 votes
An error occurred while saving the comment Alexander Schlake
commented
Hi Miriam,
Please contact support for assistance with this issue. Support is available from any Acrobat Web page, by clicking on the question mark icon in the top right, on the menu bar, and then clicking on "Contact us".
When contacting support, please provide the specific information regarding this issue, including the affected email addresses.
Thank you.
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1 vote
An error occurred while saving the comment Alexander Schlake
commented
Hi Dan,
Are you adding signatures and/or initials to the documents that become read-only? Adding signatures and/or initials will flatten the document and prevent changes to the pre-existing fields and signatures/initials.
Thank you,
Alex from the Adobe Sign team
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1 vote
An error occurred while saving the comment Alexander Schlake
commented
Hi Pasan,
Can you please provide more information about what you were doing when this error appeared? Specifically, what type of word file (docx vs doc) was uploaded? If possible, can you please provide that file?
Thank you,
Alex
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Hello,
Can you please provide further detail on where and when this is occurring?
Thank you,
Alex