Alexander Schlake

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  1. 1 vote

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    Need Info  ·  2 comments  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander Schlake commented  · 

    Hello,

    Can you please provide further detail on where and when this is occurring?

    Thank you,
    Alex

  2. 1 vote

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    2 comments  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander Schlake commented  · 

    Hi Joe,

    Can you please provide more detail on where and when this is occurring?

    Thank you,
    Alex

  3. 1 vote

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    1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Nils-Carsten,

    Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?

    Thanks,

    Adobe Sign Team

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    Alexander Schlake commented  · 

    Hello,

    Can you please provide additional details on this bug?

    What is meant by "entries"?

    What exact steps cause the issue to occur?

    Thank you,
    Alex

  4. 3 votes

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    Need Info  ·  1 comment  ·  Acrobat Web » Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander Schlake commented  · 

    Hi Miriam,

    Please contact support for assistance with this issue. Support is available from any Acrobat Web page, by clicking on the question mark icon in the top right, on the menu bar, and then clicking on "Contact us".

    When contacting support, please provide the specific information regarding this issue, including the affected email addresses.

    Thank you.

  5. 1 vote

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    Gathering Feedback  ·  1 comment  ·  Acrobat Web » Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander Schlake commented  · 

    Hi Dan,

    Are you adding signatures and/or initials to the documents that become read-only? Adding signatures and/or initials will flatten the document and prevent changes to the pre-existing fields and signatures/initials.

    Thank you,

    Alex from the Adobe Sign team

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    1 comment  ·  Acrobat Web » Edit PDFs  ·  Flag idea as inappropriate…  ·  Admin →

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    Alexander Schlake commented  · 

    Hi Pasan,

    Can you please provide more information about what you were doing when this error appeared? Specifically, what type of word file (docx vs doc) was uploaded? If possible, can you please provide that file?

    Thank you,
    Alex

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