it gets frustrating when it says "unsupported format" especially when I've used them before!
what do they mean "unsupported format"?
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Alexander Schlake commented
Hello,
Can you please provide further detail on where and when this is occurring?
Thank you,
Alex -
AdminLucia (Admin, Adobe) commented
Hi,
Please check if the file contains any signatures.
Have you used the same file before in Fill & Sign or Request Signature workflow?If possible please share the steps that you have performed, or screenshot with the error message.
Regards,
Adobe Acrobat Sign Team