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it gets frustrating when it says "unsupported format" especially when I've used them before!

what do they mean "unsupported format"?

1 vote

Anonymous shared this idea · May 10, 2022 · Report… · Admin →

Need Info · May 12, 2022

An error occurred while saving the comment

Alexander Schlake commented · June 7, 2022 12:00 PM · Report

Hello,

Can you please provide further detail on where and when this is occurring?

Thank you,
Alex

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AdminLucia (Admin, Adobe) commented · May 10, 2022 10:33 PM · Report

Hi,
Please check if the file contains any signatures.
Have you used the same file before in Fill & Sign or Request Signature workflow?

If possible please share the steps that you have performed, or screenshot with the error message.

Regards,
Adobe Acrobat Sign Team

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