Adobe sent my document to the wrong recipient
Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?
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Alexander Schlake commented
Hi Miriam,
Please contact support for assistance with this issue. Support is available from any Acrobat Web page, by clicking on the question mark icon in the top right, on the menu bar, and then clicking on "Contact us".
When contacting support, please provide the specific information regarding this issue, including the affected email addresses.
Thank you.