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  1. Invalid JSON

    4 votes

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    11 comments  ·  Acrobat for Windows and Mac » Fill & Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover

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    Milliken Law LLC commented  · 

    I am experiencing the same problem.

    Milliken Law LLC supported this idea  · 

  2. Adobe Sign - Won't Load Document

    3 votes

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    1 comment  ·  Acrobat Web » Send for Signature  ·  Admin →
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    Need Info  ·  AdminWanda (Admin, Adobe) responded

    Hi Lara,

    Are you still facing the issue? Does it happen to all documents or certain documents? If you still have issues using send for signatures, could you please share a screenshot and a document that you used when the problem occurred?

    Thanks,
    Adobe Sign Team

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    Milliken Law LLC commented  · 

    Using desktop version of Acrobat Pro -- experiencing the same problem

    Milliken Law LLC supported this idea  · 

  3. "an invalid json was specified"

    4 votes

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    3 comments  ·  Acrobat for Windows and Mac » Adobe Sign  ·  Admin →
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    Milliken Law LLC commented  · 

    I am having the same problem -- working in the desktop version of Acrobat Pro

    Milliken Law LLC supported this idea  ·