"an invalid json was specified"
I get the following error after specifying were the recipients should sign:
"Could not Send"
"an invalid JSON was specified"
It works when I send it to my personal email but doesn't work when i send it to the intended recipients.
I also tried to change the language and removed the special characthers and it didn't work.
Please help me with this.
The customer service at adobe suggested that I use a web browser to upload the documents and request the signature instead of directly making the request on the PDF folder, and it indeed worked.
here is the link:
Same issue here, but my error comes before I specify where recipients should sign.
It worked once, then no longer works with the same file sent to different recipients.
I restarted my computer just in case but no dice.