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  1. 11 votes

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    Resolved  ·  pooja . responded

    Hi,

    Thanks for your response. Please write us in case you face any issue.

    Best Regards!

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    Robin Surface commented  · 

    I don't this was a bug. I think someone had the bright idea to eliminate the page size and the scroll bars to "streamline" the look. Problem is, they forgot about the functionality when they did this. If you make your product unusable, there are going to be complaints and defections. The people doing the updates really need to get a clue about how professionals use their product, and then leave the basic functions alone - as in don't move them, don't change the way you access them and for heaven's sake don't eliminate them!

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    Robin Surface commented  · 

    Maximillian, if you turn off the preference that says always show document size, it magically makes it appear if you hover the mouse over the left bottom corner. Go figure! It also works the same for showing bleed.

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    Robin Surface commented  · 

    I have checked the box "always display page size" but it does not display. This is yet another function I used multiple times a day that has been "disappeared" by Adobe's latest update. If there was a software comparable to Acrobat, I would definitely switch! I am so tired of wasting time trying to figure out how to do things every time there's an update!

  2. 21 votes

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    Robin Surface commented  · 

    Sanjeeb, as you can tell from the many, many complaints from users - the changes are NOT good and they are NOT helpful. They made features that professionals use multiple times a day more difficult to find, use or just plain made them disappear. This program is supposed to be for professional use, so it doesn't really need to cater to those who need simplified use. Professionals want to be able to access the functions they need in order to do their jobs - without having to look for them, turn them on with each new document, or perform workarounds to get the results they used to have before the update. I think Adobe really needs to figure out who their users are and quit interfering with our work flow!

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  3. 30 votes

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    Robin Surface commented  · 

    It seems that Adobe doesn't really care how users feel about their product - they know we're stuck with it, so we can just deal with it. I'm not sure how Adobe figured out what tools I personally use most and then hid them, but they did a great job of that! As pRowe commented, rearranging things just because your team is bored is not helpful for your users. I personally do not enjoy spending extra time I do not have trying to figure out a program that I knew inside-out just the day before. It's extremely irritating and wastes my time. I realize Adobe probably doesn't care about that, but it bothered me enough that I took some time, again that I don't have, to comment repeatedly about this new and irritating update.

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  4. 21 votes

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    Robin Surface commented  · 

    So, basically what Ashish from Adobe is saying is, "Too bad you don't like this and it makes things more difficult for you - we're not changing anything and you'll learn to live with it!"

    What benefits are these changes supposed to be giving the user? From my perspective, there are none - only problems.

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  5. 4 votes

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    Robin Surface supported this idea  · 
  6. 3 votes

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    Robin Surface supported this idea  · 
  7. 5 votes

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    Robin Surface supported this idea  · 
  8. 23 votes

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    Robin Surface supported this idea  · 
  9. 32 votes

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    Need Info  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused !

    Could you please let me know the exact issue you are facing so that I can suggest a workaround.

    Thanks & Regards,
    Sahil

    Robin Surface supported this idea  · 
  10. 17 votes

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    Robin Surface supported this idea  · 
  11. 19 votes

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    Robin Surface supported this idea  ·