Settings and activity
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15 votesUnder review · Lovekesh garg responded
We have logged a bug for this issue. We will update you, once the engineering team will prioritize the bug and fix it.
An error occurred while saving the commentAnonymous supported this idea ·
An error occurred while saving the commentAnonymous commented
I don't think I'm doing anything special when this happens other than perhaps working on a PDF that appears on my 2nd (non-main) monitor. Usually, I'll be in Editing or Commenting mode involving a large PDF (created by combining other PDFs) and I'll be searching for a word/phrase. Then, sometimes, a large rectangular block of the PDF will be blacked-out, usually after I scroll down. I'll then have to hit Ctrl-0 or Ctrl-1 to restore the document, but that's a temporary fix.
2½ years and Adobe has done nothing about this issue. Adobe calls it customer "support".