AdminShakti K (Admin, Adobe)

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  1. 46 votes

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    12 comments  ·  Acrobat Reader for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminShakti K (Admin, Adobe) commented  · 

    Hi Saxe,

    Sure, we'll connect via email and take it forward.

    An error occurred while saving the comment
    AdminShakti K (Admin, Adobe) commented  · 

    Hi,

    To work on this issues, please share some testfiles and can we connect over a meeting to understand the issue in detail.

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    AdminShakti K (Admin, Adobe) commented  · 

    Hi,

    Sorry for the inconvenience caused.
    Can you please let us know the exact Nvidia Graphics Card details.

  2. 8 votes

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    AdminShakti K (Admin, Adobe) commented  · 

    Hi,

    I hope issues is resolved for everyone with the update 2020.012.20041.
    Let me know if someone is still facing the issue.

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    AdminShakti K (Admin, Adobe) commented  · 

    Hello,

    Fix for this issues is available with Aug 2020 update. Please update to latest release. It should resolve the issue for everyone.

    Let me know if someone is still facing the issue after update.

  3. 19 votes

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    10 comments  ·  Acrobat Reader for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminShakti K (Admin, Adobe) commented  · 

    Hi,

    I hope issues is resolved for everyone with the update 2020.012.20041.
    Let me know if someone is still facing the issue.

    An error occurred while saving the comment
    AdminShakti K (Admin, Adobe) commented  · 

    Hello Mike and everyone who were facing this issue on opening multi-PDF on DFS share .
    Possible fix is available with Aug 2020 update. Please update to latest update released yesterday. It should resolve the issue for everyone.

  4. 1 vote

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    2 comments  ·  Acrobat Reader for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminShakti K (Admin, Adobe) commented  · 

    Hi Robert,

    Sorry for the inconvenience caused.
    Fix is available with Aug 2020 update. Please update to latest update i.e 2020.012.20041. It should resolve the issue.
    Let me know for any further issues.

  5. 6 votes

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    AdminShakti K (Admin, Adobe) commented  · 

    Hi Tristan/ Daniel,

    The issue is not reproducible here.
    Can you please share a test file with us to investigate the issue.

    Thanks,
    Shakti K

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