Thank you for reporting the issue. We regret you facing inconvenience.
We would need more details on steps to reproduce the issue. And do you experience it on Win or MAC or both.
Share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.
29 votesUnder review · 15 comments · Acrobat for Windows and Mac » Installation and Licensing · Flag idea as inappropriate… · Admin →
I am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue.Anonymous commented
I have to open everything two times. It crashes on the first open. I ran fix. I changed enhanced security settings. I logged into my account. Nothing worked.