Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. Hanging/crashing on saveas.
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. It is Hanging/Crashing on SaveAs and during editing.
I am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue.
I had the same problem where severa large files cause frequent crashes, support told me that Acrobat was "not fully compatible with the latest Mac OS. In the end it got so unworkable I cancelled my subscription and currently use a couple of alternative PDF editors to get similar functionality. Takes time but less so than constantly recovering from crashes.
I followed up with Adobe mid July to see if there was any resolution but got the run around, I don't think they even listen to what is said, you just get sent to the next person when they have no answer. Acrobat XI was great!
Acrobat DC constantly crashes and is slow on large architectural PDFs. Doesn't even provide an error message or bug report, just disappears along with any comments (that take hours to do because Acrobat crashes constantly). I'm not even sure how your devs are still employed...
Jane S. Paul commented
Acrobat Pro DC crashing multiple times today when having two docs open at once.
Marco Aguirre commented
I just installed the most recent Acrobat and Its so slow and keeps crashing, I work on construction docs which are 24''x36'', 200-500page pdfs, and i didnt have problems with my old acrobat (probs version CC2014). Now Every time i had to do a search and/or edit, Acrobat Freezes and after a couple times freezing it will automatically close, with no error or prompt. Also if i open a second document, no where as large as the first, it crashes and closes and I have to find everything again and reopen. I already tried a couple of solutions, like checking for recent updates, reconfiguration, etc and nothing is has change. This is usually the most lengthy part of my job already and now its so much worse and i don't know if I can revert to the older acrobat.
Yavuz Gultekin commented
Acrobat DC keeps crashing (closing itself) after the lunch! I didn't find any solutions on the Adobe forums. And its annoying.
- Acrobat DC is up to date.
- macOS Mojave 10.14
- 27-inch, Late 2013
I have to open everything two times. It crashes on the first open. I ran fix. I changed enhanced security settings. I logged into my account. Nothing worked.
It is happening on two different windows Machines