Jay M

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  1. 636 votes

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  2. 153 votes

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    65 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

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    Jay M commented  · 

    "... fonts that you're not using..." I've seen that issue on machines that didn't have all that many fonts active. Anyway, that doesn't happen all at once.
    However, good digital housekeeping will leave the most resources available, to mitigate software issues...

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    Jay M commented  · 

    If they couldn't reproduce the problem, they must not have tried very hard.

    Jay M supported this idea  · 
  3. 12 votes

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    0 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 25 votes

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    Need Info  ·  11 comments  ·  Acrobat for Windows and Mac » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Jay M commented  · 

    I see this issue sometimes, but more often Indesign can't export because Acrobat or Explorer is showing a thumbnail of the file. Often must close Acrobat and move Explorer away from the containing folder before I can export over existing PDF.
    Also, if touch a PDF with certain tools, such as Forms tool, asks to "Save as".

  5. 2 votes

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    0 comments  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
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