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  1. 12 votes

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    Ian Davies commented  · 

    And maybe - just maybe! - does something about it?

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    Ian Davies commented  · 

    In the vain hope that someone from Adobe bothers to take notice…

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    Ian Davies commented  · 

    Force it to the top of the 'hot' list…

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    Ian Davies commented  · 

    Just keep adding posts to an issue…

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    Ian Davies commented  · 

    You know, abuse the system…

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    Ian Davies commented  · 

    I mean maybe I should take the same approach…

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    Ian Davies commented  · 

    How is anyone meant to find new ideas to support when the place is just awash with spam? New posts just get flushed to the second, third, fourth page because of all the junk posts, and Adobe doesn't give a toss.

    The rot continues.

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    Ian Davies commented  · 

    Bloody ****, 2 weeks later and all the same spam posts remain, plus a whole bunch of new stuff. What an absolute clown show.

    This demonstrates utter disrespect for your customers.

    Ian Davies shared this idea  · 
  2. 14 votes

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    Ian Davies commented  · 

    In typical Adobe fashion, some UserVoice boards (like Illustrator and After Effects) use Adobe ID to login, others (like this and the one for CC Libraries) use a UserVoice login. It's the same as the way some of these forums are only for bugs and others mix bug reporting, feature requests and feedback. And they wonder why customers don't use the community forums…

    Adobe's whole customer-facing strategy is a complete dumpster fire. I shudder to think what it's like internally.

    Ian Davies supported this idea  · 
  3. 1 vote

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    Ian Davies shared this idea  · 
  4. 18 votes

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    Ian Davies commented  · 

    I previously filed a bug report about the behaviour of comments when you click/double-click on them and was told that the developers had reviewed it and were not going to change it.
    Honestly, Acrobat is the worst piece of commercial software I have to use, by some margin.

    Ian Davies supported this idea  · 
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    Ian Davies commented  · 

    Please explain how hiding a function in a menu and doubling the number of mouse-clicks required to add a checkbox to a comment has "made it very clean and intuitive to use".

    Seriously, do the Acrobat team even think about this stuff before saying it?

  5. 52 votes

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    The original issue reported in the main thread is resolved by giving a preference for checkbox in the latest release. The other issue reported by Ian Davis is under our radar and we will let the user know if we pick it for future release.

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    Ian Davies commented  · 

    You favour an interface that unpredictably alters how information is presented when the user tries to make use of it? Says it all really.

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    Ian Davies commented  · 

    It's still absurd that double-clicking on the text content of a comment changes the appearance! What happened to interfaces behaving in consistent predictable ways!? When you double-click and the field contents become editable, it's suddenly in a smaller font size. If you were wanting to select just a single word or line (because in the real world, we get comments like "Replace the first line with: [some text goes here]" and you only want to copy the text that's being changed) then once you've double-clicked on it the word or line of text you wanted is very likely not under your mouse any more because the change in font size means the comment text reflows.
    Annoying and stupid.

    Ian Davies supported this idea  · 
  6. 164 votes

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    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

    Ian Davies supported this idea  · 
  7. 245 votes

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    Ian Davies commented  · 

    Utterly stupid UI design decision. As other have said, and as we all seem to observe on a regular basis, it far too often feels like Adobe's developers don't actually use their own software to do the kind of jobs they're supposedly designed for.

    Ian Davies supported this idea  ·