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21 results found

  1. Unmarked annotations - option to tag all at once in Acrobat

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Thanks for reporting this issue to us. Could you please share a sample PDF on which the issue is reproducible and a video of the issue that you are facing to help us debug the issue better.

    Thanks
    Mehak Aggarwal
    Adobe Employee

  2. Bug - Yellow Text Highlighting No Longer Works

    3 votes

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    1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Thank you for reporting the issue to us. We are unable to reproduce the issue at our end on the Acrobat version specified by you.
    Could you please share the file on which you are observing this issue and a snapshot of your commenting preferences.

    Regards
    Mehak Aggarwal
    Adobe Systems

  3. I'm logged into my account, but my comments show as someone else.

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Thanks for reaching out to us. Could you please enable the commenting preference : "Always use log-in Name for Author Name" and then create comment. To enable the preference, use keyboard shortcut (Win : Ctrl + K , Mac: Command + K) and move to Commenting tab on the left hand side to locate the above mentioned preference.

    Thanks
    Mehak

  4. highlight

    1 vote

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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Hi John. Can you share the PDF file on which this issue is happening .
    Also could you confirm if you are on the latest DC build : 20.012.20043.396433

  5. Bring Back F2 to Rename Bookmarks

    2 votes

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    1 comment  ·  Acrobat for Windows and Mac » Editing PDFs  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Hi

    Thanks for your time and patience and for your cooperation on this.

    The fix is available with the latest update of Acrobat version 20.009.20065, please install the latest update from the help menu of the application>select check for updates, reboot application and try the F2 key functionality.F2 has been revert to renaming functionality . Please use F1 for contextual help when app is open and generic help no app is open.
    Hope this works for you.

    For detailed information about the latest update, please see the Release notes.

    Please let us know if you experience any issues.

    Thanks

    Mehak Aggarwal

    Adobe Employee

  6. f2

    3 votes

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    2 comments  ·  Acrobat for Windows and Mac » User Interface  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Hi

    Thanks for your time and patience and for your cooperation on this.

    The fix is available with the latest update of Acrobat version 20.009.20065, please install the latest update from the help menu of the application>select check for updates, reboot application and try the F2 key functionality. F2 has been revert to it's original functionality . Please use F1 for contextual help when app is open and generic help no app is open.

    Hope this works for you.

    For detailed information about the latest update, please see the Release notes.

    Please let us know if you experience any issues.

  7. F2 should not open web help

    1 vote

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    2 comments  ·  Acrobat Reader for Windows and Mac » User Interface  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Hi

    Thanks for your time and patience and for your cooperation on this.

    The fix is available with the latest update of Acrobat version 20.009.20065, please install the latest update from the help menu of the application>select check for updates, reboot application and try the F2 key functionality. F2 has been revert to it's original functionality . Please use F1 for contextual help when app is open and generic help no app is open.

    Hope this works for you.

    For detailed information about the latest update, please see the Release notes.

    Please let us know if you experience any issues.

  8. Comment list takes too long to load

    160 votes

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    69 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi All,

    We have provided a registry protected fix, some users confirmed that this worked for them.
    Could you please try this at your end as well and let us know your feedback?
    Kindly make sure you are on the latest DC build(20.012.20043) and then follow the steps from the attached word file: “Steps.docx”.

    Regards,
    Arvind

  9. Freehand Highlighter

    7 votes

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    Need Info  ·  4 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Please email us the files at arviyada@adobe.com along with reference to this ticket for us to analyse the issue further.

  10. Not able to filter in comments with Acrobat 2019

    3 votes

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    2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Need Info  ·  Adminmeaggarw (Admin, Adobe) responded

    Hi ,
    Thanks for reaching out to us. We regret the inconvenience caused to you.
    We have tried at our end to reproduce the issue but we are unable to do so.
    Can you provide the review link of the review file or a local copy of the review file with all the comments to investigate further ?

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    Adminmeaggarw (Admin, Adobe) commented  · 

    Please email me the file with the issue along with the reference to this ticket.
    My email ID is : meaggarw@adobe.com

  11. Acrobat Comments is now a mess

    14 votes

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    Started  ·  5 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Hi ,
    In the latest update of Acrobat DC, we have tried to modernize the commenting experience and at the same time, made it very clean and intuitive to use.
    As part of that, the checkbox is moved to the right click menu of the comment.

    Open comment>Right Click>Add Checkmark

    Please also note that both the sort and filter options are available for the check mark.
    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

    However there is a workaround to add a checkmark in one step by using the shortcut SHIFT + K . Hope that helps for now.

  12. Comments aren't filtering correctly

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Thanks for reporting this issue. However we are unable to reproduce this . Can you elaborate more on the exact steps and share the PDF file if possible,

  13. Where in the heck is the "typewriter button" on acrobat I used for years on older versions.

    2 votes

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    Need Info  ·  2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Sorry for the inconvenience caused to you. Kindly share with us specific details of the "typewriter button" you have used before as we are unable to identify any such button in comment tools before.

  14. highlighter malfunctions and is far too large

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Sorry for the inconvenience caused to you. Kindly share with us specific details/steps of the issue you are facing.

  15. Why did you hide the checkmark?

    24 votes

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    Planned  ·  8 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    In the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment.

    Open comment>Right Click>Add Checkmark

    Please also note that both the sort and filter options are available for the check mark.
    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

    However there is one workaround to make the checkbox appear in one step by using the keyboard shortcut SHIFT + K .

  16. Did you guys bury my most-used feature?

    11 votes

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    Planned  ·  2 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    In the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment.

    Open comment>Right Click>Add Checkmark

    Please also note that both the sort and filter options are available for the check mark.
    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

    However there is one workaround to make the checkbox appear in one step by using the keyboard shortcut SHIFT + K .

  17. 2 steps to add check to comments - Build: 19.8.20071.303822

    21 votes

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    Planned  ·  3 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    n the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment.

    Open comment>Right Click>Add Checkmark

    Please also note that both the sort and filter options are available for the check mark.
    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

    However there is one workaround to make the checkbox appear in one step. You can select all the comments that you want the checkbox to appear and use shortcut SHIFT + K to add a checkbox to multiple comments in one go.

  18. I do not want to add comments to every mark I make from the copmments section. This is annoying and should be optional.

    1 vote

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    Need Info  ·  1 comment  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Hi,

    Thanks for reaching out to us. Please follow the below steps :
    1. Open acrobat and press CTRL + K to open the preferences.

    2. Could you please try to disable the checkbox for the commenting preference : "Automatically Open comment pop-ups for comments other than notes ".

    Once done, please create new comments . Let us know if that helps,

  19. Tick box in comments disappeared after last update

    23 votes

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    Planned  ·  6 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    In the latest update of Acrobat DC, we have modernize the commenting experience and at the same time, made it very clean and intuitive to use. As part of that, the checkbox is moved to the right click menu of the comment.

    Open comment>Right Click>Add Checkmark

    Please also note that both the sort and filter options are available for the check mark.
    We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC.

    However there is one workaround to make the checkbox appear in one step by using the keyboard shortcut SHIFT + K .

  20. Bug: Acrobat locks up when I try to filter comments since this update ****.

    4 votes

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    Need Info  ·  3 comments  ·  Acrobat for Windows and Mac » Commenting  ·  Admin →
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    Adminmeaggarw (Admin, Adobe) commented  · 

    Sorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing.

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