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  1. 112 votes

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    Shreya Bhattacharya commented  · 

    Hi Philippe,
    Thanks for this suggestion. I would raise it within team to implement in upcoming releases.

  2. 8 votes

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    Shreya Bhattacharya commented  · 

    Hello,

    Thanks for your valuable suggestion. I'll get in touch with my technical team to discuss further on this and update you about same.

    Regards,
    Shreya

  3. 7 votes

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    Shreya Bhattacharya commented  · 

    Hi,

    Thanks for reaching out to us. Were you able to remove the button through the Registry setting mentioned below? Or is the button still visible?

    Regards,
    shrebhat@adobe.com

  4. 1 vote

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    Shreya Bhattacharya commented  · 

    Hi,

    Thanks for reaching to us. Can you let us know the Acrobat Reader build version where you are facing this? It can be checked via Top Menu>Help>About Acrobat Reader DC

    Also, to re-ensure, can you check if this registry is set to 1 in your system?

    HKLM\SYSTEM\CurrentControlSet\Control\FileSystem
    LongPathsEnabled=1

    Let us know your finding.

    Thanks
    Shreya

  5. 3 votes

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    Shreya Bhattacharya commented  · 

    Hi
    Adobe Acrobat and Reader official update (21.001.20135) containing the fix for this issue is now available.

    This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.
    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html
    Please try it out and let us know your feedback!

    Thanks!

  6. 17 votes

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    Shreya Bhattacharya commented  · 

    Hi
    Adobe Acrobat and Reader official update (21.001.20135) containing the fix for this issue is now available.

    This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.
    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html
    Please try it out and let us know your feedback!

    Thanks!

  7. 2 votes

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    Shreya Bhattacharya commented  · 

    Here is the doc for steps to create crash dumps.

    https://helpx.adobe.com/in/acrobat/kb/collect-logs-crash-freeze.html

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    Shreya Bhattacharya commented  · 

    Hi Nils,

    Thanks for contacting us. Can you please share the document and crash dumps to investigate on this?

  8. 5 votes

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    Shreya Bhattacharya commented  · 

    This feature of displaying "File Name" by default as document title irrespective of Initial View setting can be turned off with this setting:

    In Acrobat/Reader application's Edit in top menu>Preferences> Go to Documents Category from Left side panel> Uncheck "Always Use filename as document title"> Click OK button.

    With this option unchecked, whatever setting done in Initial View will be reflected as the title of that document.

  9. 1 vote

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    Shreya Bhattacharya commented  · 

    Hi,

    Thanks for reaching us with this issue. Can you please mention the build you are using and if possible, please provide the pdf (or video) as well as we are unable to replicate this.

    Path to check release number: Go to Help in Top menu> Click on About Acrobat Pro DC.

    Thanks
    Shreya

  10. 4 votes

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    Shreya Bhattacharya commented  · 

    Can you send a video showing the same behaviour and also mention the build you are using. The complete vertical bar on left side should be clickable which opens the window having Thumbnails, Bookmarks and Attachments