BUG / Expand to see Thumbnails / Acrobat 2020 Standard (PC)
This is a bug. When I go over the vertical bar (column) on the left side of the window to make the Thumbnails, Booksmarks and Attachments icons visible, I have to be in the perfect spot to click on it. Otherwise, Acrobat won't let me click even though I'm on top of the bar. Please fix - this should be easy to both reproduce and fix.
Christopher Clinton commented
I have this same issue and it is repeatable. It looks like the right half of the bar does not register the mouse but the left does.
Hopefully the screenshot and short video helps. Let me know if you could use more info!
Steps to reproduce:
1. Open a document in Acrobat or expand/contract bar
2. Attempt to expand or contract bar
3. Only specific areas respond to click.
The bar expands and contracts within the visual area of the bar.
OS: Windows 10 Pro 64 bit
Acrobat Version: 2021.007.20095
I tried to attach the file but it is 35Mb. After about 10 minutes of "uploading," nothing happened... what would you like me to do? The version is Adobe Acrobat Standard 2020 - 2020.001.30005 is the version number.
This should be super easy to recreate, but if you tell me how to upload the video, I'm happy to do so.
Shreya Bhattacharya commented
Can you send a video showing the same behaviour and also mention the build you are using. The complete vertical bar on left side should be clickable which opens the window having Thumbnails, Bookmarks and Attachments