115 results found
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Read out loud
Because of my dyslexia, I would benefit from Adobe reading the text aloud as I scan the words. But it never works! How can I get the “Read Aloud” function to work?
4 votesHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
2 votes
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Now my Commonlook is just a black screen and I can't use it
My Acrobat Pro DC automatically updated yesterday (I did not tell it to update from CC as its supposed to work for updates). Now when I open the Commonlook plug-in I get only a black screen.
2 votesHi,
Thanks for reporting the issue. If there are any other issues, feel free to contact us.Thanks
Rachit -
tab order
Please fix the tab order. When it's set to structure, the document does not tab sequentially from left to right. When trying to correct this in the order panel, everything jumps around on it's own as you move fields. It's extremely frustrating!
1 voteHi,
Since we haven’t heard from you,I believe the issue is resolved for you.Please contact us if you have any concerns.
Thanks
Rachit -
Keyboard accessibility Mac/PC for automation and accessibility
I automate my work tagging PDFs for accessibility whenever possible. To do this, I use KEYBOARD SHORTCUTS -- either with a programmable keyboard or a program like Automate. I use Mac and Windows. Mac has a Paste and Paste Child feature in the Tags Panel which is great. Windows needs this!! I want to search for a string and tag it. If I could get back to the Advanced Search window on the Mac I would be all set. On Windows I can Alt Tab to the Advanced Search window. I cannot "get back" to Advanced Search on the Mac…
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
crashing when running auto detect fields
so when running the auto detect field on this pdf every time I click the auto detect fields for the accessibility, it gives me an error that adobe has stoped working and has to be closed. can someone explain what's happening and what i need to do to fix this.
2 votesHi,
Since I haven’t heard from your side, I believe the issue is resolved. Feel free to contact us if you face any issue.Thanks
Rachit -
Word 2016 create pdf plug in places artifact tags inside table structure
The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on…
1 vote -
Tagging table cell contents, attribute inherited
When remediating a document created from Word, we had a group of tables (actually embedded Excel sheets) that auto-tagged as Figures. When the cells in these Figures were manually tagged using the Reading Order Tool they inherited the Bounding Box and Placement attributes of the Figure tag they were within. If the Figure tag was deleted and then the content was tagged this problem did not occur, but who knew this would happen? This caused unexpected issues using several remediation Tools -- Commonlook Validator would not open the file and Axes PDF Quick Fix showed a large bounding box around…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility
18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Cannot use Page Up/Page Down Keys or Jump to Other Open Document
I cannot get the Page Up/Down keys to work. I'm viewing a multi-page PDF in full page to flip through them and spot changes. I can't see an option to reset tools or select this as a transition option.
Also, in all other Adobe products, you can hit Command+` to jump between open documents, but not in Acrobat.2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved. Feel free to contact us in future.Thanks
Rachit -
Autotag Document Assigns Failed Character Encoding
Steps to reproduce
PDF files generated by Microsoft SQL Server Reporting Services 2008R2
Process with 'Accessibility tools, Autotag Document'Environment (OS, version)
Windows 10, Acrobat Pro DC
2015 Release (Classic) Version 2015.006.30392Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)Expected Result
Text recognized and assigned text characters
Bullets recognized and assigned 'bullet' character
Accessibility Checker passes contentObserved Result
Bullets assigned text character ('w', 'n', etc. - possibly the different values were based…2 votesHi,
As discussed over the mail, the issue is is in the source file itself.
Feel free to contact us in case you have any concerns.Thanks
Rachit -
shortcut keys for touch up reading order tool
Shortcut keys already exist if you have a screen reader enabled. If you could put in tooltips giving us those keys, it would speed up manually tagging files tremendously.
2 votesHi,
We escalated the this request to the higher management. We don’t have a plan to provide this feature for now but We have kept it in our radar and would implement it in the near future.Thanks
Rachit -
Neutral Screen Colour so reading is easier on eyes
Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
How to modify or hide adobe acrobat DC properties
I would like to know how to delete or hide properties in Acrobat Pro DC? For example, the dates modified, the created, and the edit time. This would be great for documents that are reused over the course of time.
1 voteHello Greg,
Since I haven’t heard from you,I believe the issue has been resolved. Please feel free to share any issues in future if any.Thanks
Rachit -
How do I save a doc?
How do I save a doc?
0 votesHi,
Since I have not heard from you, I believe the issue is resolved on your side.Feel free to contact us in case of any assistance
Thanks
Rachit
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