35 results found
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4 votes
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on MACs -2 sided printing option does no appear on the print screen for any printer I've tried
on MACs -2 sided printing option does no appear on the print screen for any printer I've tried- fix this so the print screen has this option when using a MAC!!
3 votes -
hp officejet 4630 e all in one > prints duplex/two-sided > can NOT turn 2-sided printing off and there are no drivers for Mac OS 10.13
In Acrobat Pro, even though the 2-sided printing box is NOT checked, my hp officejet 4630 printer prints multiple-page documents on both sides.
There is no Mac 0s 10.13 driver for this printer.
I would appreciate Adobe/Mac collaborating on a solution.2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Shared image becomes blur while converting from PS to PDF using Distiller 11
We created sample PDF file with shared image at page #1, #2 and normal image at page #3 and extracted PS file for the same. while converting the PS to PDF file using Acrobat Disteller 10/11/DC we are able to see the shared images at page #1 and #2 becomes blur in the output PDF file, but while converting the PS to PDF file using Acrobat Disteller 9 we are able to see the shared images looks GOOD in the output PDF file.
2 votesThank you for your bug report.
Unfortunately, we are unable to address this problem in this version of the product, given other high priority issues.
Feel free to reopen a new case if you think that this is critically blocking your functionality.Thanks
Tanvi -
Adobe is overly secure. I pay $200 / year, and I cant seem to print to PDF.
Please make Adobe like it used to be, where I don't have to hack into my account just to print a document to PDF, only to have it tell me it can't print because my account is not activated. I just paid $200 last month for my yearly fee. Can I get my money back??????
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Adobe PDF Printer should be installed automatically.
Adobe PDF Printer should be installed automatically when installing Acrobat DC. Instructions for manual installation are incomplete. Everything worked great until recent update failure and reinstallation.
2 votes -
Acrobat 11 Standard prints garbled CID fonts
Acrobat 11 Standard version 11.0.20 with latest updates, Windows 2008 R2 OS.
Plugin built with Acrobat 11 SDK, c++ source code inspected by Adobe experts here: https://forums.adobe.com/message/9672015#9672015
Rendering PDF including CID: after several correct prints, the print gets garbled. Restart Acrobat or logoff user does NOT fix garbling. Only VM reboot fixes garbled rendering.2 votesHi
We cannot help you further as Acrobat 11 is end of life and there has been no confirmation from your side on if the issue exists with Acrobat DC or not.
We are closing this case from our end. Feel free to reopen a new case if you are still facing this issue with Acrobat DCThanks
Tanvi -
… /PAGELABEL pdfmark does not allow pdf encoding
In Distiller Pro XI 11.0.20 (28/03/2017), and in many earlier versions, pdfmark is inconsistent about whether strings should be plain ASCII or in the pdf encoding. In particular, “… /Title String /OUT pdfmark” can be in the PDF encoding, but “/Label String /PAGELABEL pdfmark” must be plain ASCII.
Example PostScript:
%!PS
/Times-Bold 48 selectfont
/StringASCII (ASCII-encoded string) def
/StringPDF (PDF-\351\361\347\370\360\353\360 \235tr\232\361g) def % Silly accents36 36 moveto (ASCII string) show
mark /Dest /Page1ASCII /DEST pdfmark
mark /Action /GoTo /Dest /Page1ASCII /Title StringASCII /Count 0 /OUT pdfmark
mark /Label StringASCII /PAGELABEL pdfmark
showpage36 36 moveto (PDF-encoded string) show
mark…2 votesThank you for your bug report.
Unfortunately, we are unable to address this problem in this version of the product, given other high priority issues.
Feel free to reopen a new case if you think that this is critically blocking your functionality.Thanks
Tanvi -
When using MS Project 2013 all the task bars on the gantt chart do not print on pdf
When using MS Project 2013 all the task bars on the gantt chart do not print on pdf. All bars are show in print preview but not on pdf
2 votesHi,
Thanks for your response. In case you switch to previous editor and face same issue we would be happy to help you.
Best Regards!
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% counter haywire for very large ps files
Distiller 11.0.19 17/12/2016): I often distil very large ps files, of the order of 1.3G. When distilling those the % counter goes haywire, reporting negative numbers, and %ages >100. Obviously an overflow problem somewhere: please case to floating point.
2 votesThank you for your bug report.
Unfortunately, we are unable to address this problem in this version of the product, given other high priority issues.
Feel free to reopen a new case if you think that this is critically blocking your functionality.Thanks
Tanvi -
when I create pdfs, they are no longer searchable
when I create pdf documents from chrome, firefox, or Opera, I can no longer search them and enhance scans and ocr recognition don't work. Attached is an example.
1 vote -
Letters missing or being replaced with boxes with a cross in them
I tried the printing method suggested but it still did not work. Could you be so kind as to give me more detailed information? I need to meet a deadline and desperately need an answer!
Thanks.1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
cant print! hp
why I cant print
1 vote -
How can I distiller eps from DC2018?
Hi, I would like to distiller eps file to Print pdf. I am using Acrobat DC2018. please help me
Harnek
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
1 vote
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can't print to adobe couple months now since an update. I need it to work asap. i subcribed and pay a fee and doesn't work??? do I get to wo
can't print to adobe couple months now since an update. I need it to work asap. i subcribed and pay a fee and doesn't work??? do I get to wo
1 vote -
Acrobat 2018.011.20038 Cannot Print Single Sided Pages
The Driver for Acrobat 2018.011.20038 cannot print single pages. While it might be nice to FORCE users to print on 2 sides, this isn't always desirable. As in the case to print estimated tax slips. I've had to resort to exporting to individual PDFs and printing with Photoshop one page at a time.
1 vote -
1 vote
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Print to Adobe PDF from browser displays preview correctly, but the printed PDF has zero top and left margins.
This is a bug that I'm hoping isn't because I'm using Acrobat 9. It seems silly that printing to PDF would randomly stop applying the top and left margins, but correct applies the right and bottom margins. It's been working fine for over a year since I've been using it. Any ideas? Anyone experience something similar?
1 vote -
program defaults to Adobe PDF when trying to print to my printer
I can't print my PDF files when they open in Adobe Acrobat Pro DC. I try to change the printer and it defaults back to Adobe PDF. I've uninstalled and re-installed the program and still had no luck. Very annoying.
1 vote
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