37 results found
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Question about Share ?
Hi dear; Since I'm an adobe customer and I want to know how secure your service is, because yesterday I sent confidential papers to one person and say that a third person opened the shares in another state (Los Angeles).
1 voteDear User,
For confidential data, sharing service should not be used as its based on public links.
We do have enterprise level sharing restrictions, which when enabled, limits documents shared to be accessible to only the users of that enterprise. To learn more about sharing restrictions, you can check the link: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/asset-settings.ug.htmlRegards,
Arvind -
Can no longer drag pdf files from Acrobat Pro DC directly into email, must instead click "share", WAIT..., etc.
New Acrobat Pro DC version no longer allows dragging the pdf icon from the top bar in directly into email.
Instead one must hit "share", WAIT..., then click "Send as attachment" then click "continue" to let it use the native email, then WAIT, then drag the pdf from that newly created email into the intended email.
3 votesHi All,
Kindly take a note that there is no update in this feature in the mentioned time frame.
Kindly follow the steps mentioned below in the KB article in case you are facing the issue:
https://helpx.adobe.com/acrobat/kb/send-email-attachment.htmlRegards,
Arvind -
The fix in the link https://helpx.adobe.com/acrobat/kb/send-email-attachment.html doesn't work. PLEASE just fix this in the program!
None of the fixes or downloads work to enable the single-click email like there was in the older versions. The link in https://helpx.adobe.com/acrobat/kb/send-email-attachment.html requires too many permissions and my company won't let me download it. PLEASE JUST CHANGE IT BACK TO THE WAY IT WAS!
1 voteHi,
Could you please use the following registry file to switch to older email experience:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]
“bSendMailShareRedirection”=dword:00000000I hope this helps, please let me know if you face any issues.
Regards,
Arvind -
Killing Acrobat with "updates"
Why do you insist on killing the ease with which users can access options in Acrobat with your new feature "updates"
I used to be able to hit the mail icon in the top and attach to a mail file in an instant, now you've upgraded this "feature" by making it an expanding sidebar and burying the email option in drop-downs.
Stop thinking you are improving Adobe products when clearly you are not.
This is pathetic.
2 votesHi,
Adobe Acrobat and Reader official update (19.021.20049) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html
Please try it out and let us know your feedback!
Thanks for your patience and support!Regards,
Arvind -
Please add the ability to set defaults for the Share feature, So that Send as Attachment can be set as the default
Please add the ability to set defaults for the Share feature, So that Send as Attachment can be set as the default
34 votesHi,
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Arvind -
Email document directly
I miss being able to open a document, click on the email icon, and a new email would pop up allowing us to send the attachment directly. Now there is an extra step.
5 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : helpx.adobe.com/acrobat/kb/send-email-attac..
Please let me know in case of any concerns.
Regards,
Sahil -
Adobe slower
Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and…
5 votes -
Acrobat DC Crash when opening contact book during new review
When making a document ready for review in the new Acrobat DC 19.8, if I want to add people from my contact book, the program crashes immediately when pressing the button.
Every time, even when just booted up.
I added my error in the following text.
https://pastebin.com/6PDpi3wA1 vote -
tracking anonymous views on shared links
Send and track used to track anonymous views on shared links. For instance, I generate a PDF and a customer posts the link to their website, I could track the number of anonymous views and downloads. I I can no longer do that directly from Adobe, I have to log into the old cloud. The new UI in the cloud does not display this information either.
1 vote -
2 votes
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Ability to hide the sidebar as it makes the pdf too small to read when emailing
When emailing a pdf you can't hide the sidebar and it makes the pdf too small to read when sharing.
2 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Please Remove the unnecessary extra clicks to allow sending as Attachment.
One click to send an attachment is enough. Having to click three times before we get the ability to attach it to an email is ludicrous - it really slows down workflow. COME ON Adobe! Your new updates for Illustrator, Photoshop and Acrobat have made your workflows worse not better
1 voteHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
PDF-Go back to 1-click email attt send
Go back to 1-click email attt send; after recent update, we now need to click on share, then click on share as attt, then click on continue.... so many clicks for a simple task
1 voteHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Arvind
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Shared Review via Document Cloud
When my team uses the updated Shared Review, they do not have access to all of the commenting tools as they did prior to the update.
The REPLACE TEXT, INSERT TEXT etc. are vital to our review process. Not having these tools available prevents us from updating the InDesign layout using the new PDF COMMENTS feature.
So, to sum it up, we were excited about updates that are not working because they were not fully deployed with the features we need.
1 voteThanks for your feedback !
We have added this in our backlog, will let you know once we implement it in future.
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Hello, could you review the modalitée for sending a Pdf by mail, it should have the mail is directly open the mail software. And also when I
Hello, could you review the modalitée for sending a Pdf by mail, it should have the mail is directly open the mail software. And also when I have a Pdf of several pages and I want to send that certain page by mail, before I used the function to extract and I send directly the extraction by mail. Now after extraction if I want to send it I have to register it, is it possible to make sure not to have to register before sending.
1 voteHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Checkbox for comments on a shared review
In the Send for review there doesn't seem to be a checkbox in the dropdown only resolve. Why is this different to reviewing a normal pdf with comments? Even shift K doesn't work to add a tick. Shouldn't commenting be the same across the board in acrobat whether you are just opening a pdf or opening a shared review?
1 voteThanks for your feedback !
We have added this in our backlog, will let you know once we implement it it future.
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Re-enable emailing without saving first!!!
Up until the last update, it was possible to email a pdf without first saving it. It is a total waste of time and space to have to save something you don't need to keep just to be able to email it.
PLEASE FIX THIS BACK THE WAY IT WAS!!!!!!!11 votesHi,
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Arvind -
Restore direct to email tool in menu bar, en
Restore email tool that directly attaches document to an email in the user's client software, or provide a way to customize the tool to do that. Tool in new version opens a new window with various Adobe ecosystem options, adding an unnecessary work step.
10 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
Mail feature lost
I've just been updated to the latest Acrobat DC for Windows. It claims to have improved sharing and collaboration options,but this is not good for me. I really miss the mail icon on the toolbar leading giving me a direct option to email the file.
6 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : helpx.adobe.com/acrobat/kb/send-email-attac..
Please let me know in case of any concerns.
Regards,
Sahil -
Sending unsaved PDFs
You've removed the ability to directly email a PDF from adobe without saving. That needs to come back. I don't always have the ability to save a file before emailing. Microsoft does it.
And when I tried to save, it didn't save, and added about 10 steps to save it.
Fix it please5 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.Link : helpx.adobe.com/acrobat/kb/send-email-attac..
Please let me know in case of any concerns.
Regards,
Sahil
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