172 results found
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Not sure
Not sure what your NEXT STEPS ARE
Do I have to upload a document from my download folder I order to sign it?
1 vote -
The fill and sign templates are not opening for use, but instead show an error.
Need help with agreement templates - when attempting to use them, instead of loading it errors out. This happens frequently since the Adobe update/change to Adobe Acrobat.
1 vote -
not user friendly
your apps is not user friendly. I could hardly put my signature on the document.
1 voteHello Nerissa,
We are sorry that you are having trouble with this feature. Could you provide more information about your problem so we can help you?
Here is a helpx link that might help you Fill & Sign
Thanks,
Adobe Acrobat Sign Team
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Eliminating the free grandfathered Sign accounts is dirty
Not cool, Adobe. Now that you've done that annoying account migration, it seems you've eliminated the free Adobe Sign accounts, although when I click on my account, it claims I still have access to send and sign documents.
It allowed me to send one and now when I select a document to upload to get signed, it doesn't go any further because a popup comes up trying to force me to upgrade to something I don't want.
I originally was grandfathered on the 10 free contracts a month plan, then you took that away and downgraded me to 5. Then…
1 voteHi Lisa,
Could you please provide more account details.
Thanks,
Adobe Sign Team
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Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
Use a current e-sign template for fill & sign
The ability to have the option to use a current e-sign template and convert it to a fill & sign versus having to start from scratch when I'm wanting to use the current template in front of the customer.
1 voteHi Keith,
Could you please provide more details about this request.
Thank you
Adobe Sign team
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Gets stuck at 72% uploading when specify where to fill and sign.
Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.
6 votes -
ERROR MESSAGE
FORM WILL NOT SEND, NO INDIATION AS TO WHY. BETTER INFORMATION WOULD BE USEFUL SO I CAN WORK OUT HOW TO RESOLVE THIS
1 voteHi Rebecca,
Could you give more information about the file you tried to send? Also a screenshot of the error message if there is would be really helpful
Thanks,
Acrobat sign team
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it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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E-Signing Documents Sucks
I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!
4 votes -
Stop Sending My Signed Files to Adobe
I sign a document and immediately it is sent to Adobe servers without my permission, so I have to come to the Adobe site to search for and delete the file... then... return to Adobe Acrobat and save the file to my computer. I have a lot of documents I have to sign and this rigamarole is a pain in the a**. I did not ask to have anything saved to Adobe's website and frankly it's also an invasion of privacy by hijacking my documents instead of saving them like the app should.
1 vote -
Awful Login experience
What a disastrous way to sign in ending up in a loop despite putting in correct code, having the auth app etc. Looking at Docusign now instead and cancelling Adobe completely.
1 vote -
The editor stopped loading any pdf
PDF editor is not working
3 votesHi Sabah,
Are you still seeing the issue? It'd help us on investigating the problem if you could provide more details. Which tool were you using? Did you see the issue with any PDF or a particular PDF? Could you share the document with us?
Thanks,
Adobe Sign Team
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I can't use this feature
This is organization account and I am the admin on this but still I can't use this software.
I can't use E-Sign feature. Could you please give me support and resolve this issue ASAP.
1 voteHello Manish,
Thank you for your feedback. Can you please share a little bit more information about the issue you're running in to?
Thanks,
Adobe Sign Team
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Signature Change
Why did the option of removing an image signature under Sign & Fill, get removed? I am unable to change the image signature.
1 voteHi Nicole,
Thanks for your feedback. You should be able to remove or change the image signature in the signature panel by clicking the pencil icon next to it.
Please let us know if it works for you.
Thanks,
Adobe Sign Team
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Searching for a name
What would be really good is if I could search by a particular word/name through the signature request documents - I find myself searching by eye for an agreement between x and x, would be great if there was a way to just search for it
1 voteHi Susan,
Thank you for your feedback. Could you please share a screenshot of where you try to search to help us understand your request?
Thanks,
Adobe Sign Team
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Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes
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