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Acrobat Web

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Acrobat Web

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27 results found

  1. It appears in this latest update you removed the ability to CC someone on a signature submission. We used this all the time as FYI and do not want to have additional people required to sign or review

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    Hello,

    You can add a CC email in the Review and send dialog following this steps:

    1.  When you finish adding the fields for the recipients, click Review and send
    2. A dialog should open, where you can see the recipients emails, the name of the agreement and under the message text box there should be a More options link
    3. Click More Options
    4. At the bottom there is a section for Add CC
    5. Add the email you want as CC and click Add
    6. The email will appear under this section, you can remove it if need it or add more before you send it.

    You can go back to editing the agreement if need it and the CC emails should be saved!

    Please let us know if this was useful to you.

    Thanks,

    Sign in Acrobat Web Team

  2. Functionality for E-Sign features have seemed to disappear. Half the time I get forced into legacy view, honestly I would prefer to have the option to switch.

    Adobe Acrobat's web interface is very buggy. Most of the time I cannot open or edit files without follow a very specific flow. For example, If I click on a Bulk send agreement draft in Recents and choose to edit it, it freezes. I have to go through the E-sign menu or create an all new bulk send most of the time.

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    Hi Peter,

    We are happy to inform you that the issue that cause you problems for Send in bulk have been investigated and fixed. Please let us know if you continue to face this issue or you encounter any new ones.

    Thanks,

    Sign in Acrobat Web Team

  3. you have removed the "add multiple documents" when sending for signature feature, please revert this back, as your combine files is not efficient enough. i fail to see how this being removed is agreeable to your customer base! please add it back in

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    Hello Muniz Adam,

    We are sorry that you are having trouble with the new update. For adding multiple files for signature request we do support multi selection. You can try selecting  from the beginning more than one document when prompt to pick a file, this can be done by uploading them directly from your computer or using the previously used files in Acrobat. 

    We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.

    Thanks,

    Sign in Acrobat Web Team

  4. The new Adobe Sign "request for signatures" is not a good fit for me.

    I like to add "cc" field that doesn't require another signature - that way our admin can track our sales/leads/proposals we send out.

    Is there a way to revert to the previous verion? I've been trying for an hour to get out a proposal and can't make it work. This is very important to resolve ASAP.

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  5. Need to sign documents found it at adobe,what do I do next

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  6. terrible! It's so hard to find my documents!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    PLEASE CHANGE IT BACK!!!!!!!!!!!!!!!!!!!

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  7. With the update to the e-sign functionality, it seems like you removed the "sign then send" function, where the initiator can immediately e-sign the document before it emails out to the next recipient. This was a nice option, and would be great if it could be added back. thanks.

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    Hi Justin,

    We are sorry you are experiencing trouble with the new feature .

    Regarding the Sign then send feature, despite it is indeed not explicitly present in current version of Acrobat Web, it is possible to sign the document before send it for signing to desired recipients by following this steps:

    1. Start Fill & Sign with desired document 
    2. On entering Fill & Sign you can add a sign from the left hand panel
    3. After doing this, you can click on the "Request E-Signatures" button to send this document for signing.

    We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    Open the agreement draft experiencing the issue.

    On the left panel, scroll down and click "View more".

    Click the "Switch to legacy version" link.

    This will switch you to the earlier version…

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