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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

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  3. Why the feature is needed

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  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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8 results found

  1. very slow

    I love adobe scan for android, first time using adobe cloud on desktop to get the files I just scanned:
    - Very slow to use on desktop
    - Cannot open file on new window using middle click button
    - Too many steps to rename file (Click on file, click on name menu, click on edit button, change name, save)

    1 vote

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    Resolved  ·  1 comment  ·  Upload and Organize files  ·  Admin →
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  2. Adobe scans are connected inside one document file

    How did all my adobe scans end up inside one document I don’t know how to seperate them or if I can.?

    1 vote

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    Resolved  ·  1 comment  ·  Upload and Organize files  ·  Admin →
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  3. JPEG upload fails

    You stopped supporting the upload of files with the extension JPEG. When I renamed the same file to the extension 'jpg' it worked fine. Please fix this. The default extension for iphone photos is JPEG, it's critical you support these so I can photograph documents and turn the photos into a PDF.

    1 vote

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    Resolved  ·  0 comments  ·  Upload and Organize files  ·  Admin →
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  4. Prefer old view

    I DO NOT like the new view. It was much easier to manage when I had a section of signed, waiting to be signed, cancelled and template library. Can I get my old view back?

    48 votes

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    Resolved  ·  5 comments  ·  Upload and Organize files  ·  Admin →
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  5. Cannot Upload Files

    Hi! I am an Adobe Employee, Emily Jansen. The upload functionality has not been working on Document Cloud for 2 weeks. I keep getting the message "Error Uploading - Timeout or network error". My colleagues have told me that they are experiencing the same issue. I use the Document Cloud to share presentations with customers and this is forcing me to use competing solutions like DropBox. I primarily use Google Chrome as my browser.

    3 votes

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    3 comments  ·  Upload and Organize files  ·  Admin →
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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

  6. Previous version was way better

    Well to be honest I preferred previous version WAY better than this one. It's harder for me now to handle larger amount of files. :(

    8 votes

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    Resolved  ·  0 comments  ·  Upload and Organize files  ·  Admin →
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  7. uploading takes forever

    The platform for uploading documents are lousy! Takes forever to upload stuff.

    4 votes

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    0 comments  ·  Upload and Organize files  ·  Admin →
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    Resolved  ·  cfrench responded

    We’ve resolved an issue that was affecting the uploading of large files.

  8. won't upload or it takes too long.

    THis has been useless. Before I could upload and share a link. Now it won't upload or timeout. I have to find another way to find my large art files.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Admin →
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    Resolved  ·  cfrench responded

    We identified and corrected an issue that was affecting uploads of large files.

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