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Acrobat Web

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163 results found

  1. It would be awesome if we could send text for esigning

    1 vote

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  2. Dear Madam, Dear Sir,

    Please allow me to adapt my preferences in such a way so the metric system is standard and that the box "Recipients must sign in order" is always ticked. Other preferences like the choice of British English would be very much appreciated as well.

    Many thanks,

    Mark

    1 vote

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    Hello,

    We really appreciate your feedback and will consider it for future updates. Please let us know if there's anything else that we could improve.

    Thanks,

    Sign in Acrobat Team 

  3. In the web browser for Adobe Sign, I want to see my signature requests with a filter for what's completed and what's still outstanding, that way I can easily see where I need to set up reminders for signers.

    In Acrobat, or later in the web browser for Adobe Sign, I want to be able to edit my message to signers if I need to make a correction or add information.

    1 vote

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    Hello Chrysta,

    We appreciate your feedback and will consider it for future updates. Please let us know if there's anything else that we could improve.

    Thanks,

    Sign in Acrobat Web Team

  4. We need the ability to change the “reply to” or “send as” parameters for outgoing Adobe Sign agreements. Like many modern businesses, we have many separate shared mailboxes for each client or project. Users access those shared mailboxes to send and receive all communications. When sending agreements with Adobe Sign, customers receive our user email instead of the project email. As a result, customers will email the person who sent the agreement instead of the shared mailbox where communications should be sent. Ideally, this could be done on setup by requiring that “send as” is enabled only if a parameter…

    1 vote

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  5. We desperately need the ability to sort agreements into folders otherwise categorize agreement so that we can sort/filer by client, project, or other groupings. The current design with ZERO sorting strongly encourages us and other consumers to purchase DocuSign instead. In fact, MOST of my team has refused to switch to Adobe sign because DocuSign can organize agreements and Adobe Sign cannot. There is no good reason for them to switch.

    1 vote

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  6. We have a lot of clients that sign the document but don't click on the final 'Click to Sign' button as it's not clearly visible. Usually it's right at the bottom of the page they are viewing and don't know they have to click this to finalise the document. We are then sending reminders to sign the document and they say they have already done it. Can the finalising of the document or acceptance of the terms and conditions be changed so it is easier for clients to know what to do to complete the signing.

    1 vote

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  7. When sending multiple files, it is hard to sign them on the cellphone. The autofill option always makes it difficult and messes up all documents.
    Not every person is that good with devices, so for them to deactivate this option is difficult.
    It would be nice for Adobe to ignore this feature on devices such as cell phones, laptops and tablets.

    1 vote

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    Hi,


    We really appreciate your feedback and understand the importance of user-friendly experiences, so your insights are invaluable in helping us improve our service.We take your suggestions seriously and will work on this for future updates.

    Thank you for your patience and for being part of the Adobe community. Your feedback helps us make our platform even better.


    Thanks,

    Sign in Acrobat Web Team

  8. Removal of the option to send multiple forms for e-signature is a HUGE step backward and the only reason I was using this service to begin with. Bogging down everyone's emails with multiple requests is neither "easier" or "more effective." Combining files does not allow for multiple signature lines either so there isn't even an alternative to the old functionality of e-signing.

    1 vote

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    Hello Alexandra,

    We are sorry you are having trouble with this experience and appreciate your feedback. We are actively working on improving this experience.

    Thanks,

    Sign in Acrobat Web Team

  9. With the latest update in format for putting together documents, I have noticed that signatures are not lining up where I assign them when someone signs the documents. I attached the last doc I have where this happened. The seller should have the signature above their name. Instead it is in the middle of the page.
    Brandon Vickrey
    706-496-8062

    1 vote

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    Hello Brandon,

    We are sorry you are having trouble with the new update. Could you provide more information about this issue? For example the steps you use or any information you deem important? 

    Thanks, 

    Sign in Acrobat Web Team

  10. For some reason recently the screen has just been white when trying to access and I am unable to send documents out to be signed.

    1 vote

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    Hello,

    We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example, the steps that you do before the issue, if is with an specific type or if you see any error through this process 

    Thanks,

    Sign in Acrobat Web Team

  11. Dear team,

    We would like the ability to disable including attachments with the email notifications in certain notifications because it is causing the inbox to fill up.

    Regards,

    1 vote

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  12. When a document is sent to an invalid email there is no indication on the In Progress screen that the email bounced, or failed. There needs to be either an email sent to advise that the event failed, or there needs to be an on-screen indication that an event failed, or preferably both.

    1 vote

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    Hello,

    We currently send a email that indicates that the agreement is undeliverable. However we appreciate your feedback and will take into account.

    Thank you,

    Acrobat Sign Team

  13. I hope Adobe can add in this function, give "PREVIEW" of where we input our fields or where ADOBE had automatically input those fields.

    Instead of sending to the signatory immediately , we should have an overall view of where did we input the signatories boxes, date boxes etc.

    I have came to situation where Adobe automatically input the date field or I have accidentally input double field of signatories but as it was send immediately without a preview, it was rejected by the signer. Do prompt us(the person that create the form) if double input of signatories with the…

    1 vote

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  14. It is very disappointing that I cannot select multiple files to be sent for e-signature at the same time from the web app. It was on the previous web interface, but the updated one removed the feature. This is a feature that all other e-signature providers I have used supported. I signed up for acrobat and then two weeks later the feature is removed. This is bait and switch. Please add the feature back to the web interface.

    1 vote

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  15. Sometime recently the way the Adobe sign emails have changed. The email "Title" now says Adobe Sign on Behalf of Builders Installed Products where it used to just say Builders Installed Products, this is very troubling to our customers that have used this for years, it now goes straight into their spam files.

    1 vote

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  16. Why is there no Document List/List of Agreements on the E-Sign panel?
    That would maintain the topical assignment and pre-filter associated documents.

    3 votes

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  17. Hi, I noticed that when a customer chooses to sign his name in Hebrew- the signature showen the opposite way- from left to right instead of right to left like it should be in Hebrew

    1 vote

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  18. Discovered on the acrobat.adobe.com/link/home page I can drag and drop files onto the desired tool to begin the process (Request e-signature.)
    After the request is completed though, it seems like a missed opportunity that the similar frame on the confirmation page does not have that functionality.

    1 vote

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  19. Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    4 votes

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  20. Back to Documents/Agreements list.
    After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
    When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
    Please provide the appropriate navigation on the webpages.

    1 vote

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