216 results found

1. New Adobe Sign interface

   I do not like the new interface for Adobe Sign now that it's connected to Adobe Cloud. What happened to the previous format? I'm not seeing previous documents I sent out for signature. I always reviewed my documents in under the Mange tab.

   16 votes

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2. Signature management

   I really don't like the new look on the documents to sign management page. I send the same document out often for signatures and now I can't tell who the doc was sent to without opening it. i used to be able to see what a had out for signatures including to who on one page. A real step backwards.

   12 votes

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3. New UI lacks signing party names

   The new UI is not good. I cannot see who the signing parties are without opening a file. It only shows the file name, which for us is often the same. This was a major fail and big disappointment.

   1 vote

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4. Can't resend documents for signature, help section doesn't help.

   This new look is ******. It does not work. I like the old look. I can't work like this.
   I CAN'T RESEND REMINDERS FOR SIGNING DOCUMENT ANYMORE.
   Your functionality is mispalced and hidden. Everyhting is in new places that I don;t know where what is.
   I hate this.
   And your help section doesn't asnwer to me where I can find stuff to do my daily work. I CAN'T DO MY WORK ANYMORE!!!

   12 votes

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5. Missing signed documents, overview, reminder options

   I can't find documents already signed. I had some documents in the previous version i need to download. I can't find those. Also where would I find signed documents in the future.

   The previous version also let me resent or sent a reminder. How do I do that now?

   10 votes

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6. Update: Dysfunctional

   How do we remind clients to sign documents?

   9 votes

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7. Terrible update

   Would just like to reiterate how frustrating this update is. I am looking into other options for document signing. I cannot easily see who the agreements were sent to or the status of them without opening every single one. It's an incredible waste of time. Who thought this was a good idea?

   1 vote

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8. Horrible new document signing interface.

   The previous layout allow me to easily view and see which contracts were drafts, sent for signature and signed in different tabs on the page. I am very unhappy after logging in today and seeing a completely different layout. This is not user friendly at all please give an option to return to the previous format ASAP.

   12 votes

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9. New UI is AWFUL

   Hate the new interface, far too many clicks required, slow loading and there is a ridiculous amount of white space, I used to be able to see several documents on the list now only 5. I want the old UI back.

   11 votes

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10. I hate this update also

    This new update is confusing and inconvenient. I cannot quickly see who the agreements are sent to under recent. The name/email is not shown unless I open it.
    When I send a template, I still have to review it to add fields, etc. which defeats the purpose of using a template. Why add this extra step?
    The old Adobe sign platform worked well and I'm disappointed in the changes made

    1 vote

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11. I HATE THE NEW GUI

    I HATE THE NEW GUI. WHERE IS MY DASHBOARD??

    10 votes

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12. Horrible changes to adobe sign

    The changes you have made to the Adobe sign are absolutely horrible! It is difficult for customers to figure out how to sign. It is extremely stressful to send and organize it!
    I have used it for a few years and now have to consider using a different system. Please tell me you will go back to how it was

    1 vote

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13. Very unhappy with new Adobe Sign

    I hate the new adobe sign in the cloud. Not user friendly. Have to open individual files to see who I sent it to. Can't easily find signed documents now. Can't print anything without downloading the files first.

    I want the old version back!!! Please. This one is awful!

    10 votes

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14. Awful new Document Cloud

    Hate the new format for document cloud. Probably last straw, going to investigate other alternatives. Slow response, non-intuitive, just a bad experience all around.

    9 votes

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15. Revert System Upgrade

    Hi Rijul – I prefer the full review of signature status on one page.
    The new layout limits my functionality by only being able to filter on the status.

    What specific functionality needs will be met in the future due to the new layout?
    Because currently there are none from my viewpoint.

    Thanks!
    Andrea
    Accounting
    O: 503.912.6791

    10 votes

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16. Awful Adobe Update

    The latest update does not contain the same features as previously. We need the sender to be able to redirect the person who needs to sign and also send reminders, why is this not available?!

    8 votes

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17. Your EchoSign "improvement" suck

    I want ONE Page where I can manage my signature process. On that page, I can add documents (even if a pop-up window needs to be used for data entry) and manage the entire document process. Your current navigation is absolutely the worst imaginable. Go to one page (or app) to upload a document for signature, another one to check it's status, a third to sign, it's insane. You guys have FUBAR'd EchoSign completely. Whoever manages the DC product line needs to be fired. Today.

    3 votes

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18. Unable to load Adobe Sign

    Since the new interface came online I am constantly having issues with "Adobe Sign is not available at this time" when trying to view sent files as well as trying to send new agreements for people to sign. This is very frustrating.

    7 votes

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19. New Adobe Sign Interface

    Not a fan of the new integration of Adobe Sign into the Document Cloud. The manage portion of Adobe Sign was a great way to quickly see who the document was sent to. I should not have to click on a document and wait for it to load in order to see who it has been sent to. It is a huge waste of time. Please make an option to revert back to the old version of Adobe Sign, or creat an option or setting to add more columns of information in the Sign Agreements page. We love using Adobe Sign, but not if it is going to take this much time.

    Not a fan of the new integration of Adobe Sign into the Document Cloud. The manage portion of Adobe Sign was a great way to quickly see who the document was sent to. I should not have to click on a document and wait for it to load in order to see who it has been sent to. It is a huge waste of time. Please make an option to revert back to the old version of Adobe Sign, or creat an option or setting to add more columns of information in the Sign Agreements page. We love using Adobe… more

    9 votes

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20. Adobe Sign Update is appalling

    We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices. We have not yet been able to find the 'delete' button to cancel existing invoices which are incorrect or cancel 'draft' invoices. It is very difficult to navigate this new system. It is very slow to load files to be viewed. We have been unable to find the ‘reminder’ section to send reminders to people who have not yet approved an invoice. The only way to see where an invoice has been sent to sign is to click on it. There is no quick view option which lists all invoices in a logical order which are still to be signed. The scrolling function is also very difficult to use on the new layout. We can no longer see ‘cancelled’ invoices which is also very inconvenient. The print function is also appalling. You must first download a document before you can print it rather than printing it straight from the adobe system.
    99% of the time when you click ‘Click here to review and sign *****’ it redirects you to the ‘Adobe cloud’ and you must navigate your way through to find the invoice you want to sign. This is very inconvenient to people who do not have the skills to navigate through an unknown system. Before the update you could simply click on the link and it would open the invoice up directly for you to sign. The 1% of the time the invoice does come up as per normal, an error message appears which says ‘We encountered an error while processing your request.’
    This is not good enough. A perfectly functioning system has been changed unnecessarily and is now disrupting our business work flow and creating unnecessary stress.

    We have been using this Adobe Sign system for many months now and have found it to be a great addition to the way we send and receive invoices for approval. However, the new update which was done over the long weekend is very disappointing and has made the system extremely difficult to use. It is not user friendly in the slightest. The new organisation system of documents which are out for signing and have already been signed are all mixed in with each other. We can no longer sort the files by name of the person signing these invoices.… more

    9 votes

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